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Bartlett Reserve
- Assisted Living Facilities
- Durham, NC
About this business
Location details
300 Meredith Drive, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Experienced good vibes and fellowship with the residents at Bartlett Reserve. They make you feel so warm inside... I love how they love to help you if you are lost or don't know your way. Bartlett Reserve is very clean and well organized. Customer service is great!! I love my experience there at Bartlett and will visit often.
I have recommended the facility. There have been some changes since I arrived that have led to much improvement.
Business response:
Thank you so much for your recommendation and for taking the time to share your experience! We’re thrilled to hear that you’ve noticed the improvements we’ve made and that they’ve had a positive impact on your stay. Our team is always striving to enhance the living experience for all of our residents, and feedback like yours motivates us to keep moving forward. If you have any additional thoughts or suggestions, we’d love to hear them!
Facility is nice. Staff are very friendly. I really like that their restaurant hours are 7am-7pm and menu has a good selection. They have so many activities for the residents. Great place! The only critique I have is that my dad has been there for 1 year and they have changed Executive Director's 3 times. That's not a good thing for an organization to have so much turnover in that little of a time. It's hard on the good staff, the residents, and their families.
Business response:
Thank you for taking the time to share your positive experience with our community. We're delighted to hear that you appreciate our friendly team members, extensive activity programs, and flexible dining hours. We strive to create a welcoming and vibrant environment for all our residents. We also acknowledge your concern regarding the turnover of Executive Directors. Stability in leadership is indeed crucial, and we are committed to ensuring a seamless and consistent experience for our residents, their families, and our dedi... read more
The staff at Bartlett Reserve is friendly, knowledgeable and very helpful. It is very clean. The people living there seem happy and always stop to chat. They are welcoming to visitors and it feels very “homey”.
The staff at Bartlett are the friendliest I've seen. They do their best to take care of any request they can. The building is clean, bright, and close to stores that you can safely walk to. The building is located in a quiet area surrounded by trees that make for great bird watching or just sitting outside enjoying the sun.
I’ve been in numerous communities in the Triangle area. Bartlett Reserve is one of the friendliest and cleanest you will find. They have outstanding resident customer service and truly put the needs of their residents first. Great food, engaging activities, and on-site Therapy make this an amazing Independent Living community for aging in place.
My mom is happy we chose Bartlett Reserve 8 years ago. Her apartment is lovely - well designed with modern finishes and appliances. Common areas were recently renovated and the entire facility is safe and well-maintained. A big factor in her choice to move here was that meals are served all day, and there are many choices available at each meal in addition to daily specials. The staff is friendly and so helpful, a variety of activities are offered, and my mom has said that she feels she is part of a big family. Another plus ... read more
The residents are always happy and love to share that food is good and activities are great.
Bartlett Reserve is a great place for yourself if you are aging and also for your parents or loved one. [name removed] gave us a tour and we loved the fact that they had a pool not many places have a pool-great for water aerobics.
Frequently asked questions about Bartlett Reserve
How is Bartlett Reserve rated?
Bartlett Reserve has a 4.7 star rating with 222 reviews.
When is Bartlett Reserve open?
Bartlett Reserve is open now. It will close tomorrow at 12:00 a.m.