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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Birch Gold Group has been nothing short of professional and expeditious. Not having much time to spend going through the very minute details of different asset types, it was helpful to discuss the options with a broker on the phone explaining various options. I did not feel pushed or pressured to make any decisions, and the broker made their intentions clear from the outset. The yearly fee to maintain my precious metals account is affordable and fair. If you are unsure of where to start, and don't necessar... read more
The Birch Gold team walks you through your precious metal purchase from start to finish, making the process easy. They are friendly, very informative, appreciative for your business and pressure-free. My experience working with ******, ****** and ****** on transferring an *** to a *** was fantastic and I can't thank them enough. Bottom line, you need to do your own due diligence in research to make sure purchasing precious metals is right for you and your personal situation at whatever point in life your are at. If it is, th... read more
The individuals who work at Birch Gold Group are extremely helpful, take their time when educating you on all the pros and cons of different metals for your portfolio, and always willing to put my needs first. Im thankful to this company for securing my familys future in a world where everything is up in the air.
All of the Birch Representatives were helpful, professional, knowledgeable and willing to work with my individual needs and requests throughout the process.
Business response:
Hi ****,We understand there is no one-size-fits-all approach to a customers precious metals needs. Our team is committed to providing expertise and personal care to ensure you have everything you need to make informed decisions. We thank you for sharing your feedback with us and encourage you to reach out for anything else we can help you with!
We purchased precious metals from Birch Gold and had the best experience. We felt well educated as what to expect and that it should be considered a long term investment. The people that helped us were easy to understand and made the process as easy as possible. From ******, ****, **** and each time I called they were kind and efficient. We will be keeping our relationship with Birch Gold ongoing. **************
Excellent service. Friendly knowledgeable agents. I knew nothing about purchasing gold and silver and the agents at Birch Gold walked me through the process. Everything went according to what was explained. I am very happy with my purchase!
Birch Gold has been a wonderful experience. The folks there have answered all of my questions. I have been treated well and all involved have been a pleasure. Thank you Birch Gold.
Working with ******************* is a pleasure! **** is very professional and very knowledgeable and was on top of every thing when it came to helping me get set up with my account. **** is kind and patient and made sure to to get back to me on questions asap! Looking forward to making my choice of investments.Thank you ****!
Business response:
Hi *****,We are so happy **** made your purchase a memorable one. Satisfying our customers while spreading kindness is one of our favorite things to do and we are glad this was reflected in your purchase. We cant wait to continue to give you that level of service, so please reach out if you need anything in the future.
This is the biggest investment of my life and I would not trust anyone else. Everyone was very professional and well educated. I received kind and patient support in making my decisions. The whole process was a pleasant and reassuring experience. I highly recommend them to everyone I know.
Business response:
Hello ******,We are so happy that you trusted us with your investment in precious metals! We understand that navigating the world of precious metals can be challenging and that's why educating customers while spreading kindness is so important to us. We thank you for your feedback and recommendations and we encourage you to reach out should you need anything.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,357 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.