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Birch Gold Group

4.7

About this business

Location details

309 Court Ave, Suite 809, Des Moines, IA, 50309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
SatClosed
SunClosed
4.71,357 reviews
Carol R's profile image
Carol R 
a year ago

I got Gold! I had money sitting in annuities for years and years beyond the surrender date that didnt grow more than 2-3%. What a waste of time and potential! Now Im seeing real growth. I was hesitant at first. The people at Birch Gold explained the process of rolling over annuities clearly and competently. I read thru materials carefully. Once I began the process, the folks at Birch Gold stayed in touch frequently. They set up calls with the annuity companies to allow three way confirmations. Those annuity representatives c... read more

Tamela G's profile image
Tamela G 
a year ago

They were very helpful on the phone explaining how things work & with helping us decide what to buy.Had to call back a few times with questions on the paper work to be filled out & they were very helpful again.Received order with no *********** are very pleased with our order.Thanks Birch Gold! 

George W's profile image
George W 
a year ago

I contacted Birch Gold and that same day was contacted by one of their representatives. I explained I wanted to rollover funds into gold and within a day, was contacted by a specialist who dealt with that type of rollover. The representative explained all investment products available, including the benefits of investing in gold coins vs gold bullion. The representative was very knowledgeable and patient in answering all of my questions. I am a very satisfied customer and would highly recommend this professional firm to ever... read more

Kyle L's profile image
Kyle L 
a year ago

They are incredibly knowledgeable and good at explaining how the industry works. They helped m e choose what was best for me. Highly recommend them. 

Tracy Christenson T's profile image
Tracy Christenson T 
a year ago

Very happy, they helped me through the whole process. Highly recommend. 5 Stars!***** C 

Business response:

Hi *****,Were happy that youre happy! Its been our pleasure to take care of you throughout your precious metals journey with us. We appreciate your kind words and recommendation. If we can be of any further assistance, please feel free to give us a call! 

Holly B's profile image
Holly B 
a year ago

The people at Birch are fabulous! Friendly, knowledgeable and very helpful - we rolled my 401k over to gold and silver almost to the *****. Such an easy transition! Im confident my purchase was a smart investment! I highly recommend BGG ! 

Business response:

Hi *****,Were thrilled to hear you had such a wonderful experience working with us! Our process is designed to be as effortless as possible while helping you make the most of your options. Your feedback is truly rewarding to receive because it lets us know we delivered on our mission with you! We thank you for your recommendation and welcome you to our Birch Gold Group family. If there is anything else we can do for you, please dont hesitate to give us a ring! 

LUIS s's profile image
LUIS s 
a year ago

Outstanding service! The agents at Birch Gold were friendly, knowledgeable, and guided me through the entire process of purchasing gold and silver. As a first-time buyer, I had little knowledge, but they took the time to explain everything clearly. The process unfolded exactly as they described, and I am extremely satisfied with my purchase. 

Business response:

Hi ****,Its such a treat to hear we were able to make your first precious metals purchase a memorable one! Our team is happy they could provide the knowledge and expertise needed to guide you through our streamlined process. Your satisfaction means the world to us, and we thank you for sharing your experience! Please dont hesitate to give us a call for anything else you may need. Your Birch Gold Group family is always here for you! 

Daniel A's profile image
Daniel A 
a year ago

Absolute top tier customer service. They were very patient and explained every step of the process. 100% recommend Birch Gold 

Business response:

Hi ******,Its essential to us to keep you informed throughout the process, making sure you feel comfortable and taken care of. Your kind words and recommendation warm our hearts! Please feel free to give us a ring if we can be of any further assistance to you. 

Nicholas D's profile image
Nicholas D 
a year ago

I have enjoyed my experience with the birch gold group. My precious metal specialist, ******, did a great job guiding me through the right pick of precious metals for me to invest in. I felt comfortable with my selection and final decision based on the education I was provided during the initiation process. I would highly recommend Birch gold group. 

Business response:

Hi ********,Were honored by your kind words and recommendation! Providing support and education that instills confidence in your decisions is our priority. Our team is elated to hear how comfortable and enjoyable they made your experience! We are always here when you need us, so please feel free to give us a call for any further assistance. 

Frequently asked questions about Birch Gold Group

How is Birch Gold Group rated?

Birch Gold Group has a 4.7 star rating with 1,357 reviews. 

When is Birch Gold Group open?

Birch Gold Group is closed now. It will open at 8:00 a.m.