Birch Gold Group

Barbara B 

on BBB

a year ago

Our experience with Birch Gold Group was very good. We felt we were treated with care by very knowledgeable sales people. We will always come to Birch Gold Group for any precious metal purchases. 

Richard M 

on BBB

2 years ago

All the folks we dealt with at Birch Gold were helpful, knowledgeable and pleasant to deal with. We had never purchased gold or silver before, but they made the process easy. We plan to buy more soon, and look forward to using Birch Gold! 

Laura L 

on BBB

2 years ago

Honestly, some of the best customer service I have ever received. The coordinated communication experience between contacts was smooth and easy. I felt informed and in control. Thank you!!! 

Thomas S 

on BBB

2 years ago

After much research we elected to use the Birch Gold Group to diversify our portfolio by adding precious metals. The entire process, from first contact to the metals purchase, was Professional, Respectful, Educational, and Efficient. Every Person we dealt with took the time to ensure we had a clear understanding, that we had the time necessary, and that we met our specific investment goals. Our relationship with the Birch Gold Group is invaluable and will be used for all precious metal transactions in the future! 

Rick B 

on BBB

2 years ago

I was very pleased with the experience I had with the Birch Gold Group. They were very informative and easy to work with. I was not very knowledgeable in purchasing metals and felt they were very honest and helpful in making my purchase. I would recommend them to anyone. 

John R 

on BBB

2 years ago

We heard about Birch Gold Group via an ad on *********** I requested the information kit, which I received from ***********************, our BGG Metals Specialist. He was very helpful in describing the various selections of metals available and assisting us in selecting those we wished to purchase. My only complaint would be the time it took to receive the items, particularly the silver. Overall, we are very pleased with Birch Gold Group. 

William S 

on BBB

2 years ago

Birch Gold Group took the time to get me access to their literature, educate me, talk me through the purchase process, understand my needs,get an account set up, get the transaction made, tell me the possible lead time ( up to 10 weeks, worst case, but only 10 days for me), get it securely delivered, then check back that I had indeed received the product. All of the *** were polite and patient and extremely helpful. Will use them again. 

Doris S 

on BBB

2 years ago

I recently purchased some ************* from Birch Gold I was hesitant to do this transaction, over the phone. I chose Birch due to their great rating with BBB. I had someone work with me. Walked me through all the steps. I received my gold via **** Just yesterday. Wow! That was so fast & easy. Dont let fear hold you back. *** wanted to purchase some gold for over a year. So happy my agent ***************************** was so helpful & made the process so easy. Thank you Birch Gold for your help I will be purchasing more soo... read more

Randy E 

on BBB

2 years ago

Birch Gold answered all of my questions. They made sure that I understood the process and were diligent in the security of the shipment.