Birch Gold Group

Charles F 

on BBB

2 years ago

I had all my questions answered and found it easy to establish an account both with ********************** and ************. I placed an order for 1 oz bullion bars and Gold Buffaloes. I received my order by *** and all was as expected. I am receiving routine follow-up calls to check on my satisfaction and to see if I have any new questions.I am very pleased with my Birch Gold Group experience.********************** 

Peggy W 

on BBB

2 years ago

Birch was a great experience. They were very helpful, courteous and kind. They took their time to explain everything. I am a 1st time buyer of precious metals. I am very pleased with the process and guidance that was demonstrated by everyone I delt with.********** 

Martha H 

on BBB

2 years ago

I received exceptional service. The guidance on my selections was very clear and helpful. Since I had never transferred money electronically, I received help above and beyond. ********* called my broker to determine the required procedures and helped me through it. She called me back exactly as agreed. I am very satisfied. 

Diane W 

on BBB

2 years ago

This was the first time purchasing precious metals. Everyone I spoke to was super nice and extremely helpful. Each one answered all the questions I had. The agent who took our order was awesome! He explained everything step by step and was a pleasure. Their ********************* is fantastic! I was notified of delayed shipping due to a weather issue but did get my order as promised by the delivery company. I will be making additional purchases with Birch Gold Group! 

Michael C 

on BBB

2 years ago

My name is ****************** and I made a purchase from Birch Gold Group. I would highly recommend this Group to purchase precious metals, from beginning to end these people were very professional and answered all my questions and concerns. Delivery of product was great and had tracking also. They sent me E-mails to confirm shipping so I knew when to expect delivery! 

Lee S 

on BBB

2 years ago

More to the process than what you think. I wanted gold so I went along. This is not a confidential purchase. The government knows you bought gold. However I made the choice. You can knit pick but why bother. They did what they said they would do. 

Richard B 

on BBB

2 years ago

I heard about Birch Gold while listening to a conservative talk show. I already had an interest in acquiring precious metals. I received the gold info kit by email. I spoke to *********************** and we discussed making a purchase. We talked a few times on the phone about the steps in making a purchase. He said it would take as much as 10 weeks to receive my product. I was on pins and needles until it was delivered. It took only 7 weeks. I was happy and relieved. I may make an acquisition in the future, and it will be mo... read more

Karen Y 

on BBB

2 years ago

Great to work with in this process of saving money. 

Angenett T 

on BBB

2 years ago

As a novice, I am very appreciative of the counsel received from your precious metals specialist for my first purchase of precious metal. In all my calls with questions, staff was very helpful in providing helpful answers. The shipper's info was on time and fortunately they appeared when I was home! I received info I needed from the enclosed paperwork to be able to figure out what all was in the box. This was very important to me.