This profile has been claimed by the business owner or representative.
Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very knowledgeable explaining the differences between gold/silver and blocks versus coins. The pros and cons. Long term and short term and answering any questions we had to better understand what precious metals is all about. We highly recommend them.
I am a new customer and let me tell you my process was fast, quick, and easy. There was no problem with my diversifying process Ill recommend Birch Gold to everyone I know.
From the first phone call, meeting ***** who provided the initial information to ****** who guided me through the final steps leading to my first investment of precious metals I felt welcomed into the extended family. Birch Gold Group, through a no pressure approach, allowed me to listen to the experience of professionals provide options, the variations and subtle nuances of precious metals investing resulting in me confidently deciding which path I would follow.Provided with detailed tracking information my first shipment a... read more
Business response:
Hi ****,Wow, thank you so much for your feedback! Your experienceencompassesso many of our core values and we are truly honored to have you as part of our Birch Gold Group family. It makes us proud to hear our team took such wonderful care of you and made certain that your order process was educational and supportive without any pressure! We are thrilled we could help make your delivery a smooth and timely one as well. Please dont hesitate to reach out if there is anything else we can assist you with, we are always here for ... read more
Had a great experience converting my old 401k to precious metals. They made everything simple and made it easy to understand. Can't wait to see what the future holds as the value just keeps growing. Thank you Birch Gold Group!!
Business response:
Hi ****,At Birch Gold Group, we are committed to simplifying the world of precious metals to make it easier for customers to understand and navigate. Your feedback lets us know we met the **** with you and were thankful for the opportunity to serve you! If there is anything we can assist you with in the future, please feel free to give us a call. We look forward to being a reliable resource for you!
I have been buying from Birch Gold for two years. Every person I have talked with has been informed, polite and very helpful. I knew nothing about buying precious metals and they walked me through every step. I always feel that they listen to me and make recommendations that are in my best interest. Thank you, Birch Gold
Very good service and helpful. Smooth transition from assets to location and following up with me to make sure everything worked.
Business response:
Hi ****,We truly enjoy taking care of our customers and ensuring you are supported throughout our streamlined process with helpful, friendly service. Your feedback lets us know we delivered on that with you and we appreciate your kind words! If we can be of any further assistance to you, please feel free to give us a ring.
My experience with Birch Gold was outstanding. It was my first time purchasing precious metals. The process was seamless. They explained every step of the process to me. I would recommend Birch Gold to anyone.
Everyone we spoke with at Birch Gold were very helpful and we never felt pressured. *** ***** and **** ******** took their time to answer all of our questions and explain the entire process to us. They helped us to setup the account and assisted us with transferring money from our 401K into our gold account.
Professional, pleasant and helpful sums up my experience with Birch Gold. I appreciated the timely response to my request and the help I received in picking out the product that was right for me. I would recommend working with Birch Gold for purchasing precious metals.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,357 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.