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Birch Gold Group
- Finance
- Des Moines, IA
About this business
As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were very professional, and knowledgeable about their product. Their experience with precious metals helped me make the right decision on what to buy. At all times I felt comfortable with their help in these matters. I will do business with them again.
Business response:
Hi Edward, We're happy to hear you received the 5-star experience that you deserve! We'll always be here for you to provide knowledge, comfort, and great customer service. We look forward to continuing our relationship with you! Please reach out if we can be of further assistance.
I was new to precious metals and I felt comfortable going through the process. Everything was explained clearly and it was easy.
Business response:
Hello! We're so happy we were able to provide you with a comfortable and easy transition into Precious Metals. We pride ourselves on providing value and making sure that each individual customer feels confident with their purchase. We look forward to continuing our relationship with you and are excited to have you as a part of the Birch Gold Group Family!
Wow! I had a super experience with Birch Gold. I have no complaints because they walked me through every step of the way; with no room for error. If I had two words for Birch Gold ... it would be "experienced professionalism". I can't wait for my next transaction!
Business response:
Hi G, Thank you for the great review! We are so happy your experience was super. If we had two words for you, it would be... "you're deserving"! We look forward to continuing our relationship with you and are excited to have you as a part of the Birch Gold Group family!
When you are looking for solid advice without spin, look no further. This group has your best interests in mind whether you choose to do business with them or not. True professionals!
Business response:
Hi Kent, Thank you for your awesome review! We'll always have your interest in mind so please reach out to us if we could ever be of further assistance to you. We hope to continue to provide outstanding customer service, plenty of value, and professionalism throughout our relationship. From all of us, Welcome to the Birch Gold Group Family!
Very knowledgeable, helped me through the process of opening my new IRA. They followed up with phone calls. Thank you.
Business response:
Hi Katherine, Thanks for taking the time to share your feedback with us! We appreciate you for choosing us to help you through the transition into Precious Metals. We look forward to continuing to be of service to you in any way possible, so should you have any questions please do not hesitate to call us.
Great experience. They assisted at all stages of the process, and were very knowledgeable.
Business response:
Hi Phillip, We are so happy you had a great experience with us! We'll love to continue assisting you in every way that we can and we are delighted to welcome you to the Birch Gold Group family! Please feel free to contact us if you ever have questions or if there's anything else we can do for you!
Birch Gold Group walked me through my IRA rollover .Thier assistance on my gold purchases was indispensable.Courtesy ,knowledge of products was appreciated.
Business response:
Hi Raymond, We are thrilled to have been able to walk you through your transition into precious metals. Our goal is to provide a process that's quick, easy, but also thorough and knowledgeable, so we appreciate your feedback as it lets us know we are on the right track! We hope to continue growing our relationship with you and we wish you all the best in your future endeavors. Please call us if you have any questions or if we can be of further assistance to you.
I did a lot of research before I selected Birch Gold Group to entrust my account to. They've been excellent to work with. I feel confident my savings are safe. Both Nicholas and Natilie have been patient, gracious and informative.
Business response:
Hi Cheryl, Thank you for placing your trust in Birch Gold Group and allowing us the opportunity to give you a 5-star experience! We are excited that you had such an excellent experience with your Specialists, and we'll definitely pass **** feedback to them, so they know they are on the right track! Should you need anything in the future, please don't hesitate to contact us.
They were great every step of the way. Great follow up.
Business response:
Hi Patrick, Thank you for taking the time to share your experience! We look forward to continuing to be there for you every step of the way, so please don't hesitate to call us if you need anything!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 5 star rating with 693 reviews.
When is Birch Gold Group open?
Birch Gold Group is open now. It will close at 7:30 p.m.