This profile has been claimed by the business owner or representative.
Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The people at Birch are fabulous! Friendly, knowledgeable and very helpful - we rolled my 401k over to gold and silver almost to the *****. Such an easy transition! Im confident my purchase was a smart investment! I highly recommend BGG !
Business response:
Hi *****,Were thrilled to hear you had such a wonderful experience working with us! Our process is designed to be as effortless as possible while helping you make the most of your options. Your feedback is truly rewarding to receive because it lets us know we delivered on our mission with you! We thank you for your recommendation and welcome you to our Birch Gold Group family. If there is anything else we can do for you, please dont hesitate to give us a ring!
Outstanding service! The agents at Birch Gold were friendly, knowledgeable, and guided me through the entire process of purchasing gold and silver. As a first-time buyer, I had little knowledge, but they took the time to explain everything clearly. The process unfolded exactly as they described, and I am extremely satisfied with my purchase.
Business response:
Hi ****,Its such a treat to hear we were able to make your first precious metals purchase a memorable one! Our team is happy they could provide the knowledge and expertise needed to guide you through our streamlined process. Your satisfaction means the world to us, and we thank you for sharing your experience! Please dont hesitate to give us a call for anything else you may need. Your Birch Gold Group family is always here for you!
Absolute top tier customer service. They were very patient and explained every step of the process. 100% recommend Birch Gold
Business response:
Hi ******,Its essential to us to keep you informed throughout the process, making sure you feel comfortable and taken care of. Your kind words and recommendation warm our hearts! Please feel free to give us a ring if we can be of any further assistance to you.
I have enjoyed my experience with the birch gold group. My precious metal specialist, ******, did a great job guiding me through the right pick of precious metals for me to invest in. I felt comfortable with my selection and final decision based on the education I was provided during the initiation process. I would highly recommend Birch gold group.
Business response:
Hi ********,Were honored by your kind words and recommendation! Providing support and education that instills confidence in your decisions is our priority. Our team is elated to hear how comfortable and enjoyable they made your experience! We are always here when you need us, so please feel free to give us a call for any further assistance.
My experience with Birch Gold Group has been nothing short of professional and expeditious. Not having much time to spend going through the very minute details of different asset types, it was helpful to discuss the options with a broker on the phone explaining various options. I did not feel pushed or pressured to make any decisions, and the broker made their intentions clear from the outset. The yearly fee to maintain my precious metals account is affordable and fair. If you are unsure of where to start, and don't necessar... read more
The Birch Gold team walks you through your precious metal purchase from start to finish, making the process easy. They are friendly, very informative, appreciative for your business and pressure-free. My experience working with ******, ****** and ****** on transferring an *** to a *** was fantastic and I can't thank them enough. Bottom line, you need to do your own due diligence in research to make sure purchasing precious metals is right for you and your personal situation at whatever point in life your are at. If it is, th... read more
The individuals who work at Birch Gold Group are extremely helpful, take their time when educating you on all the pros and cons of different metals for your portfolio, and always willing to put my needs first. Im thankful to this company for securing my familys future in a world where everything is up in the air.
All of the Birch Representatives were helpful, professional, knowledgeable and willing to work with my individual needs and requests throughout the process.
Business response:
Hi ****,We understand there is no one-size-fits-all approach to a customers precious metals needs. Our team is committed to providing expertise and personal care to ensure you have everything you need to make informed decisions. We thank you for sharing your feedback with us and encourage you to reach out for anything else we can help you with!
We purchased precious metals from Birch Gold and had the best experience. We felt well educated as what to expect and that it should be considered a long term investment. The people that helped us were easy to understand and made the process as easy as possible. From ******, ****, **** and each time I called they were kind and efficient. We will be keeping our relationship with Birch Gold ongoing. **************
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,159 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.