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Birch Gold Group
- Finance
- Des Moines, IA
About this business
As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very knowledgeable, helped me through the process of opening my new IRA. They followed up with phone calls. Thank you.
Business response:
Hi Katherine, Thanks for taking the time to share your feedback with us! We appreciate you for choosing us to help you through the transition into Precious Metals. We look forward to continuing to be of service to you in any way possible, so should you have any questions please do not hesitate to call us.
Great experience. They assisted at all stages of the process, and were very knowledgeable.
Business response:
Hi Phillip, We are so happy you had a great experience with us! We'll love to continue assisting you in every way that we can and we are delighted to welcome you to the Birch Gold Group family! Please feel free to contact us if you ever have questions or if there's anything else we can do for you!
Birch Gold Group walked me through my IRA rollover .Thier assistance on my gold purchases was indispensable.Courtesy ,knowledge of products was appreciated.
Business response:
Hi Raymond, We are thrilled to have been able to walk you through your transition into precious metals. Our goal is to provide a process that's quick, easy, but also thorough and knowledgeable, so we appreciate your feedback as it lets us know we are on the right track! We hope to continue growing our relationship with you and we wish you all the best in your future endeavors. Please call us if you have any questions or if we can be of further assistance to you.
I did a lot of research before I selected Birch Gold Group to entrust my account to. They've been excellent to work with. I feel confident my savings are safe. Both Nicholas and Natilie have been patient, gracious and informative.
Business response:
Hi Cheryl, Thank you for placing your trust in Birch Gold Group and allowing us the opportunity to give you a 5-star experience! We are excited that you had such an excellent experience with your Specialists, and we'll definitely pass **** feedback to them, so they know they are on the right track! Should you need anything in the future, please don't hesitate to contact us.
They were great every step of the way. Great follow up.
Business response:
Hi Patrick, Thank you for taking the time to share your experience! We look forward to continuing to be there for you every step of the way, so please don't hesitate to call us if you need anything!
Great people to work with. Very knowledgeable. Answers all questions completely.
Business response:
Hi Karen, You were just as great to work with! We know how important it is to take the time and answer all of our customers questions, and to answer them thoroughly, so your feedback lets us know we are on the right track! We are delighted to welcome you to the Birch Gold Group family! Feel free to call us if you need anything in the future!
Brock, Susan and Christopher were very helpful. They made it easy to transfer our 401K over to a Precious metals IRA. I look forward to working more with them in the future. We have recommended them to family and friends.
Business response:
Hi Alicia, We are so pleased to hear you had an easy, yet very helpful experience with Brock, Susan, and Christopher! We appreciate you for trusting us to provide a service to your family and friends. We are excited to have you as a part of the Birch Gold Group family and look forward to continuing our relationship with you as well! Please don't hesitate to contact us if you need anything in the future.
I contacted Birch Gold, among others, to inquire about the purchase of Gold and Silver. I felt no pressure to buy, even though I took some time to diligently research the purchase. When I did purchase, the process was easy, and the metals arrived shortly after the order.
Business response:
Hi Tim, Thank you for placing your trust in us! We are happy we were able to provide you with a comfortable buying experience. We look forward to continuing our relationship with you and should you need anything from us in the future, please do not hesitate to contact us!
We were put in touch with Jake Kennedy of the Birch Gold Group and couldn't be happier with our experience. Right from the start, Jake listened to our needs, patiently answered all our questions, and when it came time to purchase metals, he very clearly explained all our options for our IRA. Natalie helped us transfer our account from another metals broker to Birch Gold Group with great efficiency. Thanks Natalie! We love being Birch Gold Group customers and highly recommend Jake Kennedy to anyone thinking about precious met... read more
Business response:
Hi Gail, Thank you for the great review! We're so happy your experience with Jake & Natalie was efficient, thorough and helpful. We pride ourselves on providing value and making sure that each individual customer has a comfortable experience with their transition into Precious Metals. We look forward to continuing our relationship with you and are excited to have you as a part of the Birch Gold Group Family! If you need us in the future, please don't hesitate to contact us.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 5 star rating with 807 reviews.
When is Birch Gold Group open?
Birch Gold Group is open now. It will close at 7:30 p.m.