Birch Gold Group

Gail S 

on BBB

4 years ago

We were put in touch with Jake Kennedy of the Birch Gold Group and couldn't be happier with our experience. Right from the start, Jake listened to our needs, patiently answered all our questions, and when it came time to purchase metals, he very clearly explained all our options for our IRA. Natalie helped us transfer our account from another metals broker to Birch Gold Group with great efficiency. Thanks Natalie! We love being Birch Gold Group customers and highly recommend Jake Kennedy to anyone thinking about precious met... read more

Maria V 

on BBB

4 years ago

My experience with Birch Gold Group was a five star rating. Their entire staff was very helpful, kind, and knowledgeable about their products. I did not feel pressure from anyone to buy something that was not going to fit my needs. Birch Gold Group provided expert advice on all they're products and explained in simple terms. Great customer service follow-up. A company with integrity and high standards. I will keep doing business with them. Wish more companies had the same work ethics and staff. What a difference it would mak... read more

Kevin R 

on BBB

4 years ago

Very helpful and always try to stay in contact with you. In terms of purchasing physical metals, you can probably find somehwat better pricing from direct resellers but the personalized service at BGG is first rate. 

Joel D 

on BBB

4 years ago

I have heard of Birch Gold Group for many years but finally took the time to study them. I kept hearing Ben Shapiro promote them and I finally contacted them. They answered all of my questions and explained in simple terms. They worked around my schedule and made themselves available. Their customer service was amazing. 

Ina Bourgeois 

on BBB

4 years ago

When the geopolitical world started to go upside down I knew I had to find a safe place for my retirement IRA. Enters Mr. Stuart Nash from BirchGold... He managed all of the details with his professional team. honestly I have never received the type excellent customer service that Stuart Nash Is dedicated to giving to each and every client. My metals have increased substantially. I have decided to make a few adjustments after a year and have recieved the same, consistent professional and expert assistance from beginning to t... read more

D.S. 

on BBB

4 years ago

Very helpful and informative. The team is at most times available for any inquiry, and if not, they always get back to you very promptly. 

Gary B 

on BBB

4 years ago

Purchasing gold and Silver from the Birch Gold Group was an enjoyable experience. I had a lot of questions and concerns and the team at Birch Gold Group walked me through all the options, answered all my concerns, and ensured I was comfortable making my purchase. They assisted me every step of the process. 

Kathleen M 

on BBB

4 years ago

My experience was exceptional. Every question I asked was answered to my satisfaction and with obvious extensive knowledge on the part of those staff members working with me. Everyone at Birch Gold Group is also professional, friendly, and easy to work with on such an important purchase. I did a lot of research and clearly made a great decision in choosing Birch Gold. I will not go anywhere else for precious metals. 

J. C. 

on BBB

4 years ago

I recently rolled over an IRA to the Birch Group and purchased gold and silver. I found them to be very professional and efficient. They explained in detail the types of metals that were available and the sources that the metals were available from. They explained the various options available in simple, easy to understand terms for a novice investor in metals. They also handled the rollover process easily, They handled all of the paperwork and communicated with me along the way so that I knew where thing stood, Overall, ... read more