Our reviews

Birdeye makes communicating with customers so simple and we're getting more reviews than before. I enjoy working with our account representative Ayush because he is patient and thorough.

AJ Jones

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Thu, Oct 07, 2021 12:09 PMvia Google

super fast, detailed, and professional response! resolved my issue quickly

Natalie M.

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Thu, Oct 07, 2021 05:00 PMvia Birdeye

Great customer service! Answered all my questions.

Alex C.

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Thu, Oct 07, 2021 05:00 PMvia Birdeye

Always helpful and quick to respond.

Erin V.

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Thu, Oct 07, 2021 05:00 PMvia Birdeye

Agent was quick and professional

Sinu M.

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Thu, Oct 07, 2021 05:00 PMvia Birdeye

Girish was very helpful!

Sarah V.

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Thu, Oct 07, 2021 05:00 PMvia Birdeye

We signed up with Birdeye only a few weeks ago and I'm amazed at the fantastic results we have gotten in such a short period of time. My onboarding expert Abdul has been delightful to work with. He has taken the time to thoroughly review the software with me, has addressed all my questions and concerns and has been so accommodating. I really appreciate his expertise. Great program and great customer service

Lydia Krasowski

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Fri, Oct 08, 2021 11:42 AMvia Google

Avinash is awesome!

Andrew M.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

DB did a great job helping me resolve my issue and worked with my schedule when something came up last minute. I appreciate the help!

Makayla M.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

Very easy to work with, thank you!

Jennifer T.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

Always helpful and always a great experience!

Karen S.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

I appreciate the willingness to expolore adding new features based on customer request.

Erin V.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

They resolved the issue immediately, and most important followed up checking that it was done correctly! Great job

Friedrich B.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

Great service people

Gael M.

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Mon, Oct 11, 2021 05:00 PMvia Birdeye

Husain was extremely patient and helpful! It was a breeze working with him to resolve our issue!!! Great customer service skills!

Chris A.

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Mon, Oct 11, 2021 05:00 PMvia Birdeye

Very helpful and quick to respond/resolve

Jonathan N.

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Mon, Oct 11, 2021 05:00 PMvia Birdeye

Thank you!

Alex Test O.

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Mon, Oct 11, 2021 05:00 PMvia Birdeye

Great customer service! Well done!

Kenneth B.

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Mon, Oct 11, 2021 05:00 PMvia Birdeye

Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!

Robin

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Tue, Oct 12, 2021 05:00 PMvia Birdeye

I send an email 3 minutes before closing time. I got the call immediately. Girish helped with my issue and went beyond the scope and helped with integerstion with Google Facebook, LinkedIn and Instagram. He has been already working for almost 13 hr. Great job

Sanjay N.

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Tue, Oct 12, 2021 05:00 PMvia Birdeye

Houisan is absolutely amazing. Provided excellent customer service, he definitely needs to be celebrated by your company :)

Elizabeth M.

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Tue, Oct 12, 2021 05:00 PMvia Birdeye

thank you

Front D.

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Tue, Oct 12, 2021 05:00 PMvia Birdeye

Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.

Admin A.

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Tue, Oct 12, 2021 05:00 PMvia Birdeye

Went above and beyond and follow up was top notch.

William S.

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Tue, Oct 12, 2021 05:00 PMvia Birdeye