4.9
7919 reviews75 reviews have no rating
We love Birdeye so much and use it with every customer! Super easy to use for us and them. Helped us grow so much on google and Facebook. Best review tool we’ve used to date!
We have tried other platforms and have had horrible experiences. We have been with birdeye for over a year now and they have been awesome from day one! With every platform there are hickups sometimes, but, these people are committed to helping make sure that we are up and running quickly when there is one. Even if it is a weekend, they call in the emergency staff and they get things back on line quickly. We depend on this platform tremendously for communication with our clients and we are very thankful that we have a support team with birdeye. Try them! You will love them!
Love being able to connect with our customers while away from the computer. Would be 5 stars if there was a way on the app to keep my business info (store hours) up to date, but that can only be done from the main website.
Great experience. Highly recommend.
Birdeye makes it so easy to get reviews and the app is so easy to manage it! Worth every penny!
We had considered Birdeye last year and passed. But in 2020 they added so many new features we decided the ROI was irresistible. Super professional sales help from Samantha. Superlative on-boarding by Nahul. Everything is working smoothly and as planned. So far - very good.
Thanks to BirdEye, we are the most highly rated dental practice In our area. We have quadrupled our Google reviews in 9 months and still maintain a 5-Star rating.
Excellent app. I've been very pleased with the setvice
Once you understand the service, using it becomes much easier. At first, it feels a little bumpy, but if you stick with it, it begins to pay off. If you call in for assistance, be prepared to have to walk the rep through your situation to get to the real solution to the real problem. My experience was at the rep just answered the first question that I put out on chat, and the answer didn't reflect a complete understanding of the issue, therefore it was very unsatisfactory. But as we got through the conversation, and the rap understood the bigger picture, he was able to provide a better solution.
Nakul is fantastic! One reason we stayed with this company!
Birdeye's platform is easy to use. Their staff are so supportive and helpful. Highly recommend!
They do security for CR England and do an excellent job in all of our terminals
The team at Birdeye is top notch. I’ve done so many onboarding sessions over the years with various other products and Abdul and Birdeye were spectacular.
Quick response when help is requested.
Only in my second week with Birdeye, and my reviews have doubled and I am working with my first referrals. Birdeye is exactly the type of platform I was looking for to drive down my customer acquisition cost down by turning existing clients into marketers. The onboarding was pretty easy and the dashboard is intuitive. I am definitely glad I made the decision to partner with Birdeye.
My issue was addressed in a very timely manner. The service representative was very polite and walked me quickly through the changes that I needed to make in order to get things corrected.
Great company
Great company for affordable marketing and online education regarding social networking.