Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

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4.9

7769 reviews
5
7288
4
365
3
41
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75 reviews have no rating

4.8
3,101 reviews
4.7
586 reviews

Excellent Service!

Mark
Tue, Jul 17, 2018 10:01 AMvia Google

Quick, helpful, knew what I needed and took care of it. Thank you!

Kathleen D.
Tue, Jul 17, 2018 01:34 PMvia Birdeye

Excellent knowledgeable and personalized service. Thanks!

Lisa M.
Tue, Jul 17, 2018 07:14 PMvia Birdeye

My support lady is amazing. She shows that she cares. And in any business nobody cares how much you know until they know how much you care. Thanks!

Eric L.
Wed, Jul 18, 2018 06:05 AMvia Birdeye

Support dealt with all of my concerns promptly and all of the changes they made were flawless. Thank you so much!

Austin ?.
Wed, Jul 18, 2018 06:41 AMvia Birdeye

The representative that worked with me today was very helpful. I appreciate the extra time he took to help me navigate the site to find the answers I was looking for.

Carrie Zigrossi
Wed, Jul 18, 2018 06:43 AMvia Google

I liked that he was on top of our system being down and he contacted us to make us aware.

Rebecca
Wed, Jul 18, 2018 09:25 AMvia Birdeye

Birdeye helped our company a lot by making it easy to our clients to post their reviews on google and facebook .

ADNAN ABOOD
Wed, Jul 18, 2018 10:41 AMvia Google

The representative that worked with me today was very helpful. He showed me some tools that could answer my questions for now and in the future. I really appreciated the extra time he took to help me out today.

Carrie Z.
Wed, Jul 18, 2018 08:09 PMvia Birdeye

From the time I signed the agreement to the onboarding meeing it was about 2 weeks. I think this should be a couple days after. I understand you are busy, but 2 weeks is a long time to wait after signing a contract. We are pleased with the product so far.

Brenda B.
Thu, Jul 19, 2018 02:13 AMvia Birdeye

Great product, great training. Thank you

Scott Dawson
Thu, Jul 19, 2018 06:40 AMvia Google

Erika Blumenfeld
Thu, Jul 19, 2018 10:12 AMvia Google

Very helpful, responded very quickly and precise with directions

Erika B.
Thu, Jul 19, 2018 06:46 PMvia Birdeye

Fantastic help! Thank you so much for your time and follow through.

Geoffrey T.
Fri, Jul 20, 2018 01:56 AMvia Birdeye

Love the system! Easy to use for multiple locations. Thanks Matt and Larson!

Brad H.
Fri, Jul 20, 2018 10:56 AMvia Birdeye

BIRDEYE IS FANTASTIC

Bob H.
Fri, Jul 20, 2018 07:00 PMvia Birdeye

Karen Merguerian
Sat, Jul 21, 2018 06:20 AMvia Google

Allocate a bit more time on the first meeting - but it could be overwelming so I understand why limit to 30 minutes.

Ida D.
Mon, Jul 23, 2018 04:07 AMvia Birdeye

In the overwelming world of business, it is wonderful to find a partner to navigate customer relationships and reputation management. Birdeye's experience gave us the confidence to put this big tool to work for our small business. We have a lot to learn and we have the confidence in Birdeye to not wait another day to make big improvements.

FarmerJoesGardens
Mon, Jul 23, 2018 10:52 AMvia Google

Very informative and knowledgeable. Great experience

Darrell S.
Mon, Jul 23, 2018 07:30 PMvia Birdeye

Have sales team explain more about the call. A little more info might save time. Because I was not aware it would be an IT job.(maybe not for everyone) I was told about a quick call to set up. I thought it would be Q&A. But my call had to be reset so I could contact my IT guy. My rep was very helpful, patient & kind on all issues. Once the 2 of them got together all was great. Thanks

Denise
Tue, Jul 24, 2018 06:18 PMvia Birdeye

So far so good

Justin Miller
Tue, Jul 24, 2018 06:31 PMvia Google

Joey Larsen
Wed, Jul 25, 2018 10:19 AMvia Google

If you're not sure, ask for the free 3 day trial and give them info for 100 customers. They accomplished in 3 days what we could not accomplish in a year. And that's just gathering reviews. Managing and marketing them through the dashboard is awesome. Just try it!

Pond Roofing
Wed, Jul 25, 2018 10:32 AMvia Google

Kelly O'Neill
Wed, Jul 25, 2018 12:49 PMvia Google