4.9
7770 reviews75 reviews have no rating
Very quick to respond and super helpful. Couldn't be happier.
Extremely important tool to have when you are wanting your company to increase awareness and gain more reviews!
BirdEye has great customer service. Would highly recommend.
They helped me with my questions right away!
Awesome response and very quick to help me.
BIRDEYE IS AN EASY AND WONDERFUL BUSINESS TO DEAL WITH.
My staff and I were most impressed by how helpful,how informative, how patient the BirdEye were with us. Our support person connected all the dots quickly and efficiently. I have already referred BirdEye to my dentist friends, Charley G.
At 70 years of age , I am very low tech. BirdEye team was most helpful and encouraging.My staff and I were blown away how thoughtful and informative the BirdEye were.
Great service. We feel our clients like how easy it is to leave a review. I highly recommend.
Thanks for the help today, it was wonderful to have my problem solved quickly and efficiently.
Very effective software to promote the review. Highly recommend for healthcare providers.
Excellent, very useful in the field.
Thank you, Shokeen Menara, and Birdeye for your quick and expert help!
Explained all the changes that have recently taken place & kind of brought me up to date with our reviews.
BirdEye has been a fantastic tool in helping us reach out to patient parents and giving them an opportunity to give us feedback! We could not be more pleased with their services!!!
Great customer service and knowledgeable support.
Wow! This awesome guy spent 2 hours answering and resolving every single question I had!!!! Thank you so much for your expertise, customer service, and follow through. What a phenomenal experience that is so rare in this day and age.
This is a must for customer service and the company "itself" is a reference on customer service. Very satisfied :)
I'm really looking forward to working with BirdEye. So far my experience with their sales team and onboarding was great!
Your rep was up to speed, knowledgeable and funny. She made a stress moment into something simple and not as scary as we though. Even though we are not so techy she helped us understand the basics and offer any help that we may need in the future.
I would love it if when reviews are left, they have to select a star rating. We've had a couple people leave good written reviews but not choose the star rating. I go on sites and they won't take my review until I've left the star rating, so that would be a big improvement in the future. Your customer service dept always helps us with this promptly and I appreciate that. However, i would like an email instead of a phone call to add the star rating. Thx!