4.9
7934 reviews75 reviews have no rating
Outstanding. Great feedback and just the right amount of reminders. No too litte, not too much. Just right.
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BirdEye has been a tremendous help with increasing our reviews from our clients.
I love BirdEye! It helps so much when asking and ensuring that they can get to Google and get that review completed. It is simple, easy breezy, anyone in the office can do it! We opted out of every patient getting a request for reviews after their appointment. If you're not using BirdEye, give it a chance You will see a significant increase in your reviews! Go BirdEye!
Very convenient for me and my customers. I have definitely received a lot more reviews because of it. My customers are just a click away from where they need to be to leave a review.
Very easy to use, great tool to encourage our clients to leave a review for us. My only disappointment was that they are very responsive up until your last onboarding call (right after you pay them) and then it’s pretty hard to reach anyone for help who is up to speed about what exactly your company needs/wants
I love what BirdEye has done for my business, new customers love to see fresh reviews.
Worked Great for our Business Pros: It's easy and straightforward to use and really produced the results we were looking for. Cons: Nothing really - I found it to be user friendly, intuitive, and loved the dashboard feature. Overall: Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. The problem is that this was by no means an accurate reflection of the services we provide, rather it was from a few disgruntled or happy "customers" which is quite common in medicine. Once we implemented BirdEye, I started seeing the 5 star reviews pour in. We saw our Google review average go from a measly 3.3 to a 4.6 in 6 months, with other sites trending upwards similarly. As a result, we've seen an increase in our business and couldn't be happier.
Online Reviews Increased Exponentially Pros: It did what was promised. Our online reviews increased immediately. Almost every person I send the review links to writes one. We got as many reviews in 3 months as we did all year last year. Cons: The website it created for us to hold the reviews could have a more professional appearance.
BirdEye at the Dental Office, I'm a fan. Pros: BirdEye has been a useful tool to reach out to our friends, family, and patients via the internet. This has enabled us to get feedback on how we are doing. Good reviews, bad reviews, it's all been helpful. I am constantly amazed at who leaves reviews. Great software. BirdEye mentioned that the industrial average for dentistry is 4.7! It's nice to know that in general our profession is appreciated. :) Cons: Yelp does reach out to our office on occasion asking us to advertise with them. I would be more inclined if Yelp would play nicer with BirdEye.
I'm a fan. Thank you BirdEye for all you do.
Great setup process! So easy! Looking forward to increasing my business by using Birdeye!
Thank you for your quick and correct responses!
My practice has been working with Birdeye since April, 2018. We are very pleased at the ease of using the software and the results we have achieved. Customer Service has always been outstanding! We just called to renew our contract for another year!
Great product, awesome support!!’
Good Features, Good Price Pros: The Dashboard is easy to use and everything is right there. Cons: After the initial set-up, when I wanted to make some changes, You need to remember you need to make changes to all platforms. Wish they had a feature that when making changes to one they update all. Once I figured that was the issue, all good.
Great Product and Great Customer Service Pros: Setup up was so easy, customer service was knowledgeable and friendly. The software was very APP like and super easy to implement. Cons: There is nothing I don't like about this software. Overall: My overall experience with BirdEye has been great and I will definitely keep using their software.
Excellent way to measure client satisfaction and address listings across websites. Birdeye makes it easy to promote your brand, and their review website has incredible SEO value and will rank well for "review" searches for your company. I'm only knocking off one star because it's expensive, and I wish it had some more robust features for measuring the client experience beyond just reviews. I would definitely recommend it, and I've been a customer for years and I will stay a customer for the forseeable future.
Birdeye is a great way to get reviews for your practice and positive feedback from patients! People read reviews just like they do before going to a restaurant or buying clothes or going to a resort . Get Birdeye now! You won’t regret it ,unless you suck as a provider then you better step up your game !
A great customer experience and extremely helpful!
Birdeye has been an incredible tool for all our clinics and they are always coming up with new innovative ways to help boost the online reputation of our companies. Would highly recommend!
The decision to work with BirdEye has been one of the best we have made regarding to web exposure. It has helped us to be better ranked at google . We were also able to implement a survey so we could adjust our service to better serve our clients and potential ones . We highly recommend BirdEye