Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7590 reviews75 reviews have no rating
- p
Very quick response and superior service.
- m
BirdEye Pros: This software makes it so easy for us to request a review from a patient. It also is very user friendly for the patient to give a review and doesn't require a lot of explanation prior to sending out the review request. Cons: The only thing that I would like is a lesser response time for the review to post.
- a
Great platform and customer service Pros: I like that the platform's is user friendly and the implementation was very easy. I like that you can share reviews on social media and the automated reminders to write a review. The sales, implementation and customer service teams are very friendly and knowledgeable. Cons: I think it is pricey compared to other options. I understand it is a very complete platform but still I think it is pricey for a small business.
- s
Love this product Pros: The ease of sending a link to my raving fan and seeing a review on google minutes later Cons: Have not spent enough time w it to comment on Overall: Responsive to my needs
- m
So far it has been a pleasure working with BirdEye - the system is easy to use and their customer support is second to none!
- b
Birdeye reduces my marketing budget by 500%!! Pros: Totally automated & integrated with Square has changed my life! Cons: Nothing I love everything about the software and the customer service
- a
Birdeye is simple and effective. By the end of my onboarding call all of our online listings were synced and repaired, I had a review badge and scrolling reviews embedded in my wordpress website on both the homepage and testimonials page, we had imported and set up review request emails and texts for over 1500 existing clients, AND they were able to link up with my online appointment scheduling software to pull daily appointments for review requests. I am so excited about Birdeye! I feel like this is setting us up to collect feedback from all our clients and give us the social proof people want when making a decision about doing business with us.
- b
- t
- a
Bird Eye provides a great service that is very useful for my business. Their stuff is always very polite, knowledgeable and respectful.
- l
So far so good....we started services with Birdeye today so the 'onboarding' process went very well. Hoping to see a good response of reviews now.
- m
- j
Just starting with the review service, on-boarding was a simple process and thus far requesting reviews is simple and easy.
- c
Anupama is very helpful and set everything up for me so I start using the system right away.
- w
Very good service fast call back get your money fast !!
- c
I have been a client for three months and have seen an increase in net producers. Very helpful metrics to manage our work flow and provide exceptional service experience to our users.
- b
- r
We have been with Birdeye for 3 years now. Ever since joining BirdEye, our reviews and the amount of business has increased. We have looked at other companies similar and Birdeye is the best. Our business is 100% based on internet marketing so having a lot of reviews is very important and Birdeye has definitely helped us get more reviews
- t
great product with a great support team ! Would definitely recommend
- m
- j
- a
- b
Great attention to detail, onboarding and customer service.
- p
I've been using Birdseye for a number of years. Can't emphasize the importance of review management enough. Every single new patient remarks on our reviews. And if you are choosing a review management company...go with the best…. Birdseye! You'll make your money back in no time. Best marketing tool we have.
- a
Highly Recommend BirdEye Use Cases and Deployment Scope - BirdEye in our company is used through the whole company. We are a property management company and use it to get feedback from our tenants on apartment rentals and maintenance issues. It is very helpful in playing a role which lets us better understand our customers' needs. Pros - Customer Interaction -Helpful Feedback -Verified Reviews -Easy To Use Cons - I don't have any problems with it, I like it exactly how it is. Likelihood to Recommend - BirdEye is helpful for us because it gives us the kind of positive and negative feedback that we need to hear from our customers. The reviews we receive help our company understand what we are doing wrong or right and helps us improve where we need to. Users and Roles - BirdEye is used by our property management and maintenance teams. We get reviews from tenants on their living experience with us. Return on Investment - Overall, Birdeye has helped us increase our positive reviews throughout the company. Alternatives Considered - Have not used another system similar to BirdEye.