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Birkin Lodge Care & Nursing Home - Country Court

4.7

Assisted Living Facilities
Tunbridge Wells

About this business

Wellness Assisted Living Facilities

Location details

Camden Park, Hawkenbury, Tunbridge Wells, TN2 5AE, United Kingdom

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4.773 reviews

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Susan B

4 weeks ago

My beloved grandmother recently came to live at Birkin Lodge, I was very impressed with the friendly staff, the fact that we are allowed to visit at anytime and the fun activities that were put on everyday - which we were able to join in with. We had food tasting, fun facts, quizzes, a BBQ in the garden, general fun. My grandmother, whom is over 100 years old is enjoying her stay immensely - especially the food which I have to say looks top notch. The thing that has most struck me is the fact that everyone goes beyond and ab... read more

Business response:

Thank you for taking the time to leave your lovely review for Birkin Lodge Care & Nursing Home . We are so pleased your grandmother has settled in and is enjoying the activities, food, and welcoming atmosphere at Birkin Lodge. Your kind words will be shared with the staff team. Creating a true "home from home" is what we strive for, and it means a lot, knowing that you would recommend our home.

A P

2 months ago

Keep in a lovely way, staff great Mum happy to be here.

Business response:

Thank you for taking the time to leave your review for Birkin Lodge Care & Nursing Home. Your feedback is appreciated and will be shared with the staff team.

R B

2 months ago

I have not rated some of the services simply because, as a volunteer visitor, with no specific person, friend or relative belonging to me here, I have not experienced some aspects of the home. I have no idea of the costs involved in being a resident here, so I cannot comment about value for money. However, the home has a good reputation in the area.

Business response:

Thank you for leaving a review and for volunteering with us at Birkin Lodge.

Ronad M

3 months ago

My experience here is very good, and I have not eaten so well sines I left home. I am not a good cook. ANd it clead up a lot of problems and geting the right pills Iam much helthy and beter here. Though it is my dream home. And dearly love the contnyou to live there.

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care & Nursing Home and for letting us know of the experience you have had living in our home. It is our pleasure to include you as part of the Birkin Lodge family. Warmest regards,

Joyce T

3 months ago

I've been well looked after, I have exercise and definitely enjoy my meals!

Business response:

Thank you so much for taking the time to review Birkin Lodge Care & Nursing Home. It's lovely to hear that as a resident you are enjoying your meals, getting lots of exercise and being well looked after. Your comments will be fed back to the staff team.

Brian B

3 months ago

First class attention given!

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care & Nursing Home. Your feedback regarding the home, facilities and care is appreciated.

Elaine H

5 months ago

Mum had been feeling unwell and staff at Birkin were quick to get Doctor to check on her and arrange further testing at local hospital.. they arranged hospital transport and an escort.. I was then able to meet them at the hospital for said tests and listen to consultation .. mum was seen and had even had a packed lunch prepared in the event of any delay which I'm pleased to say there was none.. and on returning to Birkin she was even able to have her favourite meal "fish and chips " .. I feel the staff are both caring and at... read more

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care & Nursing Home. It's wonderful to hear how happy you are with our care. It is our pleasure to care for your Mother and I will share your kind words with the staff team.

Valerie F

a year ago

My auntie is very happy and so well cared for at Birkin Lodge Care & Nursing Home. The staff are very cheerful and nothing is too much. I visit twice a week and it's always the same, happy and homely.

Business response:

Thank you for taking the time to leave your review for Birkin Lodge. Your kind words and feedback are truly appreciated.

Jacqueline J

a year ago

My father has been in this home since December. It really has been the making of him. The care has been excellent and the activities provided are second to none. The food is excellent and I know my father is happy here which makes me happy too.

Business response:

Thank you for taking the time to leave your review for Birkin Lodge Care and Nursing Home. Your feedback is appreciated and your kind words will be shared with the staff team. It is a pleasure having your father here as part of our Birkin Lodge family.