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Birkin Lodge Care & Nursing Home - Country Court

4.6

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Location details

Camden Park, Hawkenbury, Tunbridge Wells, TN2 5AE, United Kingdom

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4.681 reviews
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Miranda F's profile image
Miranda F 
7 years ago

My mother came to Birkin Lodge a year ago in a very poor state, underweight and confused. Within a few weeks, she had stabilised and began putting on weight. The staff were wonderful for the care and attention they gave her. Her clothes are so clean and fresh when I see he and attention is given to what she wears. This was a detail I particularly liked as it showed attention was given to detail. The activities are stimulating and provide involvement and coming from living alone I believe this really helped my mother to recov... read more

Business response:

Thank you for taking the time to share your thoughts and I will be sure to share your kind words with the team. It is a pleasure caring for your mother. We look forward to seeing you and your sister soon. 

S G's profile image
S G 
7 years ago

Since coming to this care home, my friend has been made to feel very welcome. The staff are very caring and always find time to listen. With daily entertainment/activities, you can join in as much as you want to or are able to. As a once a week visitor, I always feel the staff are trying to make it a home from home for each resident. I enjoy coming to see my friend and I don't feel I am in the way (as I have felt in other care homes). Keep up the good work. 

T H's profile image
T H 
7 years ago

My father has been at Birkin Lodge for a month now. He suffers from dementia and Parkinsons and can become very confused sometimes and difficult to manage. The staff have been fantastic, they are always so kind and happy. Nothing seems to be too much trouble and they spend time to reassure him when he is confused. They always make us feel very welcome. 

S H's profile image
S H 
7 years ago

My husband is treated with kindness and compassion by all the staff. They are always happy and laughing. When I visit, I'm made to feel welcome and am always offered a cup of coffee. I don't think I would get better treatment anywhere. 

F V's profile image
F V 
8 years ago

Birkin Lodge seems to be a very good care home for my Mother. All her needs are taken care of. They provide everything and I feel reassured that my Mother is kept safe and well. The staff are more than helpful and my Mother seems very happy. 

Angela L's profile image
Angela L 
8 years ago

Care always excellent but after my Uncle was discharged from hospital Birkin Lodge's care was exemplary. 

A W's profile image
A W 
8 years ago

The staff have always been happy and friendly to me on my visits to Bikin Lodge. On most visits, I have been offered a cup of tea, along with the resident. 

P B's profile image
P B 
8 years ago

My mother has been a resident for about 20 months now. She now has a deterioration of her health. The staff are very helpful and always polite, they know my mothers needs etc. The home is clean and tidy and the food is good. 

Heather H's profile image
Heather H 
8 years ago

My mother-in-law was admitted for respite care however within 3 days she had decided to stay long-term. The team were absolutely superb - even my mother-in-law had been adamant at one stage that residential care was not for her, it was a complete turnaround! Within days her mood lifted and we saw a lady we hadn't seen in a few years - happy, relaxed - such a relief for her and us. We highly recommend. 

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How is Birkin Lodge Care & Nursing Home - Country Court rated?

Birkin Lodge Care & Nursing Home - Country Court has a 4.6 star rating with 81 reviews. 

When is Birkin Lodge Care & Nursing Home - Country Court open?

Birkin Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.