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Birkin Lodge Care & Nursing Home - Country Court

4.7

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Location details

Camden Park, Hawkenbury, Tunbridge Wells, TN2 5AE, United Kingdom

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4.773 reviews
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H W's profile image
H W 
a year ago

We hold a monthly communion service at the Birkin Lodge Care & Nursing Home and are always made welcome; the residents speak well of living there too. The Lodge has recently undergone refurbishment so all is looking bright and welcoming. Always seem to have a range of activities going on and a good varied menu with vegetarian options. 

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care and Nursing Home. We all enjoy your visits to our home and your feedback is valued by the staff team. 

Victoria H's profile image
Victoria H 
2 years ago

What an amazing place! The staff are the best. It's so lovely to see my grandad so happy and well looked after. Thank you so much. 

Business response:

Thank you for taking the time to leave a review for us at Birkin Lodge. Your kind words are appreciated, and we are delighted to have your grandad here as part of our family. Your comments will be shared with the team. Best regards. 

Lillibet D's profile image
Lillibet D 
2 years ago

I visit the home on an almost daily basis, I am always welcomed in like a member of one big family, not just as a family member to a resident. The activity coordinator arranges the most amazing special events and I am often pulled along for the ride and I love it. The head of department is infectious and joyful and even on my auntie's darkest days she can bring a smile to her face. The care team and management team are always present and available to talk if I ever need to. I would highly recommend this home based on its lov... read more

Gemma D's profile image
Gemma D 
2 years ago

My nana is very happy here at Birkin lodge. She has been with them since January, starting with a few weeks of respite and loved it so much she is now a permanent resident at the home. The staff are all so friendly and kind and caring. My nana said it’s like a family home and she feels very safe and happy here and made some new friends. They do a wide range of activities which she loves to be involved in. Sometimes she struggles with her sight but they are always willing to help and encourage her. The food is of a very high ... read more

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care Home, we appreciate all comments and feedback and will pass your kind words on to the staff team. 

Julie R's profile image
Julie R 
2 years ago

My mum is well cared for in a safe, warm environment. The staff are friendly and approachable. My mum enjoys the food provided; I believe there are a wide variety of choices for lunch and supper. I like that you can visit at any time of the day. 

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care Home, it is our pleasure to care for your mother as part of our family here in Tunbridge Wells. 

Helen K's profile image
Helen K 
2 years ago

Excellent care home. Home from home for residents. Always something going on for residents to be involved with. Friendly and efficient, competent staff. The food is always very good. Management and nursing staff are always available for any concerns. 

Business response:

Thank you for taking the time to leave a review for Birkin Lodge Care & Nursing Home. It is our pleasure to care for your loved one and we are delighted that you find it an excellent care home. 

Carrie T's profile image
Carrie T 
2 years ago

This home is amazing for giving each and everyone of the residents a personal touch. My grandad was terrified to go into a home, but when he went here he was delighted. They treated him so well and went above and beyond what they needed to. A home where you can genuinely expect the best care for your loved one. 

Paul S's profile image
Paul S 
2 years ago

My mother was stuck in the hospital after breaking her hip and then having two heart attacks while recuperating from the ensuing hip operation. She told me more than once, whilst there, that she was too tired to fight on and just wanted to give up. Since being placed in Birkin Lodge, however, she has literally gained a new lease on life. She is the happiest I've seen her for some time and goes to great lengths to tell me (and anyone who will listen) how wonderful the staff are, how friendly they are towards her and how I cou... read more

Business response:

Thank you for your wonderful review of Birkin Lodge. It is our pleasure to care for your mother and we are delighted at the progress she has made with us, she is truly one of the family here now. 

Stephen T's profile image
Stephen T 
2 years ago

Since my mother became a resident at Birkin Lodge in 2021 she has received excellent care from all the team at the home. She enjoys the activities and the company of fellow residents in addition to all the staff. My mother often comments on the kindness of all the team and she enjoys the food at Birkin Lodge immensely. 

Business response:

Thank you for taking the time to write a review for Birkin Lodge, we appreciate all your comments and feedback. It is lovely to hear that your mother enjoys the activities and the company of other residents and the staff. It's lovely to hear that your mother is happy with the care from our wonderful team. Kind regards. 

Frequently asked questions about Birkin Lodge Care & Nursing Home - Country Court

How is Birkin Lodge Care & Nursing Home - Country Court rated?

Birkin Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 73 reviews. 

When is Birkin Lodge Care & Nursing Home - Country Court open?

Birkin Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.