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Camden Park, Hawkenbury, Tunbridge Wells, TN2 5AE, United Kingdom
Get directionsFirst class attention given!
Business response:
Thank you for taking the time to leave a review for Birkin Lodge Care & Nursing Home. Your feedback regarding the home, facilities and care is appreciated.
Mum had been feeling unwell and staff at Birkin were quick to get Doctor to check on her and arrange further testing at local hospital.. they arranged hospital transport and an escort.. I was then able to meet them at the hospital for said tests and listen to consultation .. mum was seen and had even had a packed lunch prepared in the event of any delay which I'm pleased to say there was none.. and on returning to Birkin she was even able to have her favourite meal "fish and chips " .. I feel the staff are both caring and at... read more
Business response:
Thank you for taking the time to leave a review for Birkin Lodge Care & Nursing Home. It's wonderful to hear how happy you are with our care. It is our pleasure to care for your Mother and I will share your kind words with the staff team.
My auntie is very happy and so well cared for at Birkin Lodge Care & Nursing Home. The staff are very cheerful and nothing is too much. I visit twice a week and it's always the same, happy and homely.
Business response:
Thank you for taking the time to leave your review for Birkin Lodge. Your kind words and feedback are truly appreciated.
My father has been in this home since December. It really has been the making of him. The care has been excellent and the activities provided are second to none. The food is excellent and I know my father is happy here which makes me happy too.
Business response:
Thank you for taking the time to leave your review for Birkin Lodge Care and Nursing Home. Your feedback is appreciated and your kind words will be shared with the staff team. It is a pleasure having your father here as part of our Birkin Lodge family.
We hold a monthly communion service at the Birkin Lodge Care & Nursing Home and are always made welcome; the residents speak well of living there too. The Lodge has recently undergone refurbishment so all is looking bright and welcoming. Always seem to have a range of activities going on and a good varied menu with vegetarian options.
Business response:
Thank you for taking the time to leave a review for Birkin Lodge Care and Nursing Home. We all enjoy your visits to our home and your feedback is valued by the staff team.
What an amazing place! The staff are the best. It's so lovely to see my grandad so happy and well looked after. Thank you so much.
Business response:
Thank you for taking the time to leave a review for us at Birkin Lodge. Your kind words are appreciated, and we are delighted to have your grandad here as part of our family. Your comments will be shared with the team. Best regards.
I visit the home on an almost daily basis, I am always welcomed in like a member of one big family, not just as a family member to a resident. The activity coordinator arranges the most amazing special events and I am often pulled along for the ride and I love it. The head of department is infectious and joyful and even on my auntie's darkest days she can bring a smile to her face. The care team and management team are always present and available to talk if I ever need to. I would highly recommend this home based on its lov... read more
My nana is very happy here at Birkin lodge. She has been with them since January, starting with a few weeks of respite and loved it so much she is now a permanent resident at the home. The staff are all so friendly and kind and caring. My nana said it’s like a family home and she feels very safe and happy here and made some new friends. They do a wide range of activities which she loves to be involved in. Sometimes she struggles with her sight but they are always willing to help and encourage her. The food is of a very high ... read more
Business response:
Thank you for taking the time to leave a review for Birkin Lodge Care Home, we appreciate all comments and feedback and will pass your kind words on to the staff team.
My mum is well cared for in a safe, warm environment. The staff are friendly and approachable. My mum enjoys the food provided; I believe there are a wide variety of choices for lunch and supper. I like that you can visit at any time of the day.
Business response:
Thank you for taking the time to leave a review for Birkin Lodge Care Home, it is our pleasure to care for your mother as part of our family here in Tunbridge Wells.
Birkin Lodge Care & Nursing Home - Country Court has a 4.6 star rating with 81 reviews.
Birkin Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.