Black Bear Diner Arvin

John B. 

on Birdeye

7 years ago

So. Quite a few families were looking to stop in for dinner last night. And we were all greeted with a sign on the door that said closed for maintenance. ON A SATURDAY NIGHT AT DINNER TIME! I'm calling bullshit. Cause people were in there hanging out drinking beer at the bar watching football. This is the only sit down restaurant in that area and I am thinking based on other places to eat that nobody actually wanted to work last night. I find it appalling to find a well known franchise to be closed on a Saturday night when m... read more

FELICIA B. 

on Birdeye

7 years ago

Paper signs on the door stated closed for maintenance fir people walking in. There were peopke eating and receiving food. One waitress asked the manager if they were really closed and she snapped back YES. 

Jana W. 

on Birdeye

7 years ago

We were coming from southern California on way to.funeral in central California. Decided to stop here and try it out after hearing all the rave about it. We waited 15 min to be sat which wasnt bad. We sat in our booth for 75 minutes!!! Never got food. We kept asking, saying we had to go, and was told it was coming any minute. We finally had to just cancel and go! We saw EVERYONE around us order and get their food and leave! We were starving and now had no food, no time to stop now and went tp the funeral starving. We wer... read more

Scott Z. 

on Birdeye

7 years ago

The service was absolutely horrendous and the food was no where near validation for the cost. Shame on you! I will not return to ANY Black Bear Diner. 

Kurt w. 

on Birdeye

7 years ago

We were over charged and it was noticed until the next day. I called the store on the next day or two and the number was not in service so I called the district manager James Weaver who was out of town and said the location had been broke into and the telephone lines were cut asked me to call the store again, I did I called on 9/5 and spoke to manager Judd discussed the bill and the over charge, give him the ticket # 40061 and he reviewed it, he took down my information and said he was expecting to get me some bear bucks ou... read more

Joseph B. 

on Birdeye

7 years ago

This was the worst experience at Black Bear I’ve had. We were traveling and stopped at the restaurant in Arvin, where we have eaten before. No one greeted us when we came in, there were about 8 parties waiting. When we stopped an employee they said they would be with us in a moment. The restaurant was empty and when the employee finally returned to the hostess station we asked how long the wait would be and the response was 15 to 20 minutes for a party of two. The hostess could not seem to write down my name correctly a... read more

CAROL Ann Y. 

on Birdeye

7 years ago

My family stopped at Black Bear Diner in Arvin on our way to UCLA. When we went inside, several employees were arguing about whose job it was to do what. It was uncomfortable and awkward. When I followed up with another server to ask that my hamburger be well done, she simply walked to the kitchen, which was about 10 feet from where we were sitting and literally yelled at the cook, loud enough for all to hear. Then there was something on the floor by the cashiers' u-shaped checkout area, which was about 5 feet from us. So wh... read more

Steve 

on Birdeye

7 years ago

Ordered tuna salad they were out . My wife ordered the cobbler they served it with out turkey . Isamela was a great server but the store needs a manager that cares. You will be closing this store because you don’t know what you are doing. Sorry just saying 

Tammy C. 

on Birdeye

7 years ago

Wanted a rib-eye cooked MEDIUM..after 2 tries of cooked VERY WELL DONE and flattened, we gave up. This happens A LOT at this location, they dont seem to care.