This profile has been claimed by the business owner or representative.
Black Bear Diner Elk Grove
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Not happy with food or service on January 12, 2020.
Business response:
Thomas , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Recommendedit's not great but everything is edible.
They bring you toast, it’s hot bread. Had to ask for our juice , coffee and water! We’re done!
Business response:
Thank you for providing your feedback and letting us know about this issue, Kathy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
RecommendedService was great, but the food hashbrowns under cooked. Found lipstick on my coffee cup.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Hair in my son’s food, way over cooked steak. Table was practically ignored. Not the first time we had bad service here, but it will be the last time.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meals. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and he will be in touch!
first time eating at a Black Bear. Well Blackbeard robbed me from having a good breakfast! I was served burnt hashbrowns ( see photo on my Facebook) without the hashbrowns.it's not breakfast. blame it on cook and waitress .cook for burning it and waitress for serving it .Asked waitress if she could see that it was burnt, also LAST time at black Bear . Now when I see a road sign I will remember the blackbeard's incident. Hard as a rock.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and we will be contacting you.
It was ok. They brought the hot food out before i finished my salad which is a bit annoying
Improve better quality meat. More tender and less fat/toughness. Also with fish. Fresh not frozen.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Worst service ever. It took over 10 minutes after being seated for our waiter to acknowledge us and take our drink orders. When we placed our food order I questioned what kind of nuts were in the Waldorf Chicken Salad the waiter had no idea and instead of checking with the kitchen said ‘I can tell them no peanuts”. My daughter wanted the pasta on the kids menu but in a larger serving side, I asked if this was possible and was told ‘sure’ Food comes out. Daughters pasta is the regular kids size portion (which she ate in 2... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meals. We strive to serve great meals with great service and it sounds like we let you down. My GM would like to address this personally. Please private message us your contact information and he will be in touch with you.
Frequently asked questions about Black Bear Diner Elk Grove
How is Black Bear Diner Elk Grove rated?
Black Bear Diner Elk Grove has a 4.2 star rating with 3,862 reviews.
When is Black Bear Diner Elk Grove open?
Black Bear Diner Elk Grove is open now. It will close at 9:00 p.m.