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Black Bear Diner Fort Worth Alliance

4.3

About this business

Location details

9501 N Fwy, Fort Worth, TX, 76177, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.31,652 reviews
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Pamala B.'s profile image
Pamala B. 
rating
a year ago

Hearing all the hype and so much advertising I decided to door dash my order. I got the chicken fry for kids. (Bear Paw) The food was tasty although the chicken fry is a frozen patty not a real piece of meat breaded and fried. The green beans were yummy. Decided to go in and order a to go order a week later. First the girl at the desk was having trouble reading the menu. It took her several trips to the back and asking another girl and they still could not find the menu item. After doing this for about 10 minutes I showed t... read more

Business response:

We apologize for the inconvenience you experienced, Pamala. We are working on improving our service and ensuring that all menu items are available for our customers. Please feel free to reach out to us at (817) 662-6421 if you have any further feedback or concerns. Thank you for your honest review. My name is Jesus and i am the new GM i will make sure this never happens again 

Selma R.'s profile image
Selma R. 
rating
a year ago

The food was mediocre and the service was decent. Was really hoping it was worth the hype. There was a wait to get in, but won't waste my time. 

Business response:

We're sorry to hear that you didn't enjoy your experience at our diner. We appreciate your feedback and will strive to improve. If you have any further comments or concerns, please feel free to reach out to us at (817) 662-6421. 

Lance R.'s profile image
Lance R. 
rating
a year ago

Food is very good, service is friendly and fun. Ambiance has a wonderful down home feeling. Only complaint is that they are very busy on the weekend but I guess that is to be expected as word spreads. 

Business response:

We appreciate your feedback, Lance! We're glad you enjoyed the food and service at Black Bear Diner Fort Worth Alliance. We apologize for any inconvenience caused by the weekend crowds. Thank you for understanding. 

Kenneth C.'s profile image
Kenneth C. 
rating
a year ago

This is the taco salad. It was more than I could eat , and I am a big guy. Both our dinners were amazing and at great prices. We ate at the Alliance location in Fort Worth. The tea was fresh brewed which is a plus with me. Our server Macy took care of all our needs and even kept my tea glass full , which is no small task. Thank you Black Bear for a wonderful evening. 

Business response:

We are thrilled to hear that you enjoyed your experience at Black Bear Diner Fort Worth Alliance! Thank you for your kind words about our food, service, and prices. We appreciate your feedback and hope to see you again soon. 

Katie B.'s profile image
Katie B. 
rating
a year ago

Been twice for breakfast. Both times the food tasted great! Great portions, delicious biscuits. We enjoyed Omelettes, French toast, and a traditional egg/toast/hash brown breakfast. 

Gena B.'s profile image
Gena B. 
rating
a year ago

If you come here and don't order a biscuit, regardless of your meal or time of day, did you even eat??? 

Business response:

We're glad you enjoyed our biscuits, Gena! Thank you for the positive review. 

Sarah R.'s profile image
Sarah R. 
rating
a year ago

I met a friend here for brunch today and we were both trying it for the first time. The wait was about 20 minutes which isn't bad considering it was packed. Our waitress Delilah was great but the food was just okay. Our food only took about 5 minutes after we ordered but it was lukewarm, which seems to be a common theme in the reviews. My omelette was made incorrectly and the top of the biscuit that came with my meal was rock hard. I wasn't going to eat all of it anyway so not a big deal. The atmosphere was cute and very win... read more

Business response:

We apologize for the issues you experienced during your visit. We strive to provide delicious meals and excellent service to all of our customers. Your feedback will be shared with our team to ensure we improve. Thank you for giving us another chance. 

Andrew M.'s profile image
Andrew M. 
rating
a year ago

Keeley was awesome! The food is fantastic and LARGE portions. Try the milkshake and ask for Keeley! 

Erin M.'s profile image
Erin M. 
rating
a year ago

Great food and Great service by Keeley. The pancakes are so fluffy and moist, bacon is crisp, the biscuits are huge and taste so good. Keeley was an attentive server and takes care of the whole table. 

Frequently asked questions about Black Bear Diner Fort Worth Alliance

How is Black Bear Diner Fort Worth Alliance rated?

Black Bear Diner Fort Worth Alliance has a 4.3 star rating with 1,652 reviews. 

When is Black Bear Diner Fort Worth Alliance open?

Black Bear Diner Fort Worth Alliance is open now. It will close at 10:00 p.m.