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Black Bear Diner Fort Worth Alliance
- Restaurants
- Fort Worth, TX
About this business
Location details
9501 N Fwy, Fort Worth, TX, 76177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
My husband said he'd give this place no stars based off the food he ordered, but I think it deserves at least 2.5 from my perspective. The service and staff were genuinely great; friendly, attentive, and on top of things, but the food just didn't measure up. It wasn't bad by any means, just unremarkable, especially considering how many solid breakfast spots there are nearby. The interior gave me strong old-school Shoney's along a scenic Appalachian highway vibes, which, honestly, I think was intentional given the name. It's... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Maria. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
we've eaten at this Black Bear Diner before with good experiences. This one, September 2025, was a big disappointment. We ordered to go at the reception desk including a baked potato with butter and sour cream. The butter and sour cream were left out of the order. We ordered a banana cream pie which was mostly crust and whipped cream with a little filling. the apple cobbler we ordered was only about half cooked when we got home. The pot roast was good as was the corn on the cob. I'm not sure if we'll be back.
Business response:
Your feedback is important to us. We apologize for the issues you experienced during your recent visit. Please feel free to reach out to us at (817) 662-6421 to discuss this further. Thank you for sharing your experience with us.
Any food place is better then this place. Frfr Don't waste your money unless you are not suing for it.
Business response:
Thomas , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I've been to Black Bear Diners from California to Texas. The eggs looked cooked on top ( over medium ) but below them they was VERY light and liquidy as in not cooked properly. The toast was under cooked and over buttered with green in it ( I'm assuming they used the same knife to cut avocados ). The fresh Orange Juice is good. For a $60 breakfast meal ( 3 people ) This Black Bear Diner is not trained properly in food serving. The kitchen does not seem to have a good handle on cooking. Co-Workers have told me about it here a... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The chicken fried steak was disgusting! It is exactly the same as 80's junior high chicken fried steak, that was served by a lady with a net on her head. Gross! I typically like the food there, but that was nasty!
Business response:
Thank you for providing your feedback and letting us know about this issue, Steve. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Absolutely the world's worst wait staff in North America. I'm not certain management has a clue what is going on.
Business response:
Jack J. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We ordered a pick up order over the phone. They forgot the $10 bear claw we ordered. When we got home and realized I called and they said all we could do was come get it. We didn't have time to come back that's why we ordered to go... they refused to refund me or be helpful in anyway.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I'm fairly disappointed in this venue. Each experience past the first became increasingly worse. This time was my final time coming in. I called in an order for two lamb chop and waffles, I drove across town to get it all to be told they had just run out of lamb choos and waffles for the day.They stated they attempted to call me, but I didn't answer, when in fact the host took down the wrong number. They did not offer to rectify my inconvenience with a "next time stop by it's on us.", which is sad. They basically said "oops ... read more
Business response:
Thank you for taking the time to leave your feedback. We're very sorry to hear about your recent experience. It appears there was a misunderstanding regarding the order of lamb chops and waffles, which unfortunately is not an item we offer on our menu. Our host did attempt to reach out to clarify this ahead of your visit, but we weren’t able to connect with you in time. We truly regret that when you arrived at the restaurant, we were unable to provide a satisfactory solution on the spot. That’s not the experience we aim to... read more
We are a family of 7 and we come here for breakfast 2-3 times a month.Never had a complaint, the food has always been good and the service excellent. All that changed today, our waitress named Faviola came to our table 10' after we set down and her first interaction with us was " hi, how are you? I will be taking your order all together ". She didn't bring a straw for my daughters orange juice, didn't fill up the creamers for the coffee, when my food showed up, I asked for A1 sauce ( twice ) and never got it. My steak was w... read more
Business response:
We sincerely apologize for the service issues during your recent visit. Your detailed feedback about wait times, order accuracy, and service attentiveness is valuable. Please call us at (817) 662-6421 to discuss your experience.
Frequently asked questions about Black Bear Diner Fort Worth Alliance
How is Black Bear Diner Fort Worth Alliance rated?
Black Bear Diner Fort Worth Alliance has a 4.3 star rating with 1,532 reviews.
When is Black Bear Diner Fort Worth Alliance open?
Black Bear Diner Fort Worth Alliance is open now. It will close at 10:00 p.m.