Black Bear Diner Harker Heights

James B. 

on Yelp

10 months ago

Arrived and was seated promptly. However, after waiting 20 minutes for someone to acknowledge our presence, I caught the attention of the person who sat us. He apologized and said he would be right back to take our order. After 15 more minutes without ANY service, we left. The Diner was only about 30% full and had 4 wait staff. I even waved the menu trying to get eye contact, to no avail. Never going back!! 

Ms P. 

on Yelp

11 months ago

Meh... When they first opened, everything was great (5 star). Visited twice since then and the service was horrible, the place could use some cleaning, and the food was mediocre. Would not recommend. 

Alisha G. 

on Yelp

a year ago

Overall the food was great! The waitress sat us down, I was in to meet with some family and they recommended this place. The service was horrible, but the lady was sweet. She didn't come back to check on us for like 25 minutes after she took our order. There was hardly any people there too. My sister asked for lemon twice and never received it until the end. A gnat flew in my chicken club that took like 30 mins to make. The waitress took it back and had them remake it, all my family ate before me then I received my sandwich ... read more

Jacob D. 

on Yelp

a year ago

WARNING, waited 50 minutes, food came out cold. Asked for cheddar on my eggs, eggs were warm, cheddar looks like it came straight out of the fridge and was still cold to the touch. Biscuits came out smashed and in pieces?! Little pricey. Please be warned, every single time you eat here you will wait 35-50 minutes for your food and add that onto the seating waiting as well. A 1 hour meal quickly turns into a 3 hour event. They need to fix this issue. I will never come back here. 

David F. 

on Yelp

a year ago

Today, a friend of mine and I had lunch. We were intrigued by the Carribean offerings and we both chose the Carribean Chicken platter with sweet potato fries, a chicken patty covered in a salsa, and cole slaw. I asked the server if there was any "heat" on the plate because my friend is spice sensitive. She said there was and I asked her to make her platter with no salsa, but to give it to me on the side. So we waited, and waited, and waited, and waited. Then the server came over and said they ran out of the salsa and the de... read more

Heads Up U. 

on Yelp

a year ago

First time ordering from Black Bear Diner, food was warm, at best, no utensils nor condiments in the bag. Rating; Chz eggs -1 Chkn sausage-2 Grits-1 French toast-2 I was definitely disappointed 

Luisa O. 

on Yelp

a year ago

I like the food but the service stinks!! I've been there a few time thinking it would be different but nope. Service is bad. 

LA C. 

on Yelp

a year ago

Review to be updated on 2nd visit. Tried it. Chicken fried steak did NOT appear to be homemade/restaurant-made, but rather purchased frozen and flash fried. Green beans looked incredible, however, it came with a side of fly. Regret not taking a pic of it as it seemed to be very comfortable. The server, although friendly, tried to make it fly away and it would not. Not sure if it was cooked on or enjoying those beautiful looking green beans. At that point, I lost my appetite. The cornbread served with my salad was tasty. E... read more

Rebecca C. 

on Yelp

a year ago

Our favorite has always been the chicken taco salad. Most of the time we eat at the restaurant as their servers are attentive and efficient. We ordered take out this time. What a joke! Chicken was not cut up, just 2-3" cuts, couldn't find the refried beans but husband said he found a small amount on the bottom. The salad was reduced by at least 1/3 since we last ordered. You could tell this was just thrown together without any consideration as to taste, ingredients, etc.The amount of tomato might have been 1/4 of a tom... read more