Black Bear Diner Harker Heights

J S. 

on Yelp

a year ago

I did not get the reason why everything was so expensive, and it took forever for the food to arrived. Sorry but this place is not for me. 

Dan R. 

on Yelp

a year ago

Ordered a beach bum with white chocolate and extra banana and a peanut buttercup with banana through their app. What I got was two hot messes, it was like the workers didn't care or even try to get close to what was ordered. Been a constant problem lately with this one. I would recommend not ordering here Update, went up and explained they messed up our order and told em what it was supposed to be. I failed to watch em and they still messed em up. Don't use the app or order from this store 

Michael .. 

on Yelp

a year ago

They charged me five dollars for orange juice which costs more than coffee. The size of the cup of orange juice was smaller than a cup of water. 

Mariah B. 

on Yelp

a year ago

today, my grandparents and I came in to have lunch. After we walked in, we weren't greeted until about 10 minutes later as soon as we sat down, we weren't able to have our drinks for another 20 minutes then we proceeded to order our food and waited an entire hour for it to come out. The lady across from us had been sitting there for much longer than we had and her food came out wrong as well. once our food came out, my order was wrong and the manager and server had nothing else to say about it. I sent it back because I wasn'... read more

Kathy M S. 

on Yelp

a year ago

someone was telling me black bear food was good . a lot of food, food was Luke warm. coffee was great. breakfast was not that great.i was very disappointed the atmosphere was not great. the worker did not seem very happy. it was very sad . the biscuit was big very dry . 

J And H M. 

on Yelp

a year ago

Loooong wait times, where everyone and their mama will be put in front of your party. Food comes out cold and subpar. Place is not very clean and the staff is typical Killeen folks. Overrated! 

Shytavia J. 

on Yelp

a year ago

Came in to give it a try, customer service was dry didn't feel too friendly so we left. 

Isaiah D. 

on Yelp

a year ago

Attempted to order an omelette for pick up on their website at 10 am on a Sunday. The website said that it was only available from midnight on Saturday to midnight on Sunday. This is an obvious error due to this being a breakfast establishment so I attempted to call the restaurant where I was greeted with a prerecorded message telling me to visit the website (which I know doesn't work) in order to place a pickup order. 

Lila R. 

on Yelp

a year ago

Ate breakfast at this place when it first opened. Haven't given it a second chance. Perhaps their food has improved. I ordered like a French toast breakfast combo. My 12 year old could've prepared a better meal. It was very plain and unappetizing. I ate cause I was hungry and my friends were too. But nothing about that experience has made me want to go back. I hope things are on the up and up.