Black Bear Diner Harker Heights

Adriana T. 

on Yelp

a year ago

Went here for breakfast. Waited 45 minutes for a subpar breakfast. They have been great in the past. However, today the potatoes were both burnt and the big ones were raw. My eggs Benedict had one poached egg that had been cut in half instead of two and was missing the tomatoes. It was a miserable experience. The waitress never offered to have it fixed, but she did take it off of our bill. 

William H. 

on Yelp

a year ago

Good service bad food. Good made me sick for two days and coffee was horrible. Don't recommend at all stay away 

Sergio C. 

on Yelp

a year ago

I've been to about five different black bear restaurants and this has the worst service the food's good but their service or waitresses I don't know I've been here 5 or 6 times and it's gotten worse management should get after the staff 

Yesenia S. 

on Yelp

a year ago

As a customer I was basically, the server..I'm so upset. Our server did the best she can and it wasn't her fault it was the managers fault for sitting us outside, knowing he wasn't supposed to but, because of that.. our customer service was not the best. Also the food was 10/10, but they forgot to put my friends order in.. and then once realizing that they finally out it in but we didn't get his food for about another 45 mins. Coffee was given to me hot without creamer. By the time I got up to get the creamer myself.. the co... read more

Delores B. 

on Yelp

a year ago

Not worth returning to for the discomfort one pays for during and after consuming a simple meal made hard on the digestive system. 

Tara L. 

on Yelp

a year ago

Took 45 minutes for us to receive our food. We ordered a turkey club and a chicken wrap. The wrap had exactly 6 bites that actually had chicken in them. The rest was just lettuce and sauce. Our waiter was sweet, but never came back to check on us. Just overall not a great experience for the money. 

Stephen H. 

on Yelp

a year ago

Ambiance and theme is great. Folks working there was great. Perhaps they can spend a bit more time adding flavor to the food. The pictures look great and resemble the food, but it's the taste that's so ordinarily bland. Maybe they ran out of seasonings before we got there? I donno I wish I could have given it a 3 or higher as the folks working there was nice and friendly and provided great service. The place was clean but the restrooms.. well.. how many flushes does it take make water go down? 7? 10? Can't believe manage... read more

J S. 

on Yelp

a year ago

I did not get the reason why everything was so expensive, and it took forever for the food to arrived. Sorry but this place is not for me. 

Dan R. 

on Yelp

a year ago

Ordered a beach bum with white chocolate and extra banana and a peanut buttercup with banana through their app. What I got was two hot messes, it was like the workers didn't care or even try to get close to what was ordered. Been a constant problem lately with this one. I would recommend not ordering here Update, went up and explained they messed up our order and told em what it was supposed to be. I failed to watch em and they still messed em up. Don't use the app or order from this store