Black Bear Diner Harker Heights

Steve H. 

on Yelp

2 years ago

Stopped in for lunch - not very busy; but waited 50 minutes for our food. The sandwiches had been basic fare - nothing memorable. Our waitress only came over to our table after we asked other servers for something. Not impressed one bit. Two stars is being generous. Will not be back 

Joaquin B. 

on Yelp

2 years ago

Food is really bad, cheap diner experience. That slow cook pot roast looks and taste real real bad, Service started bad, waited a while but she came and save the day. Ambiance is completely empty and can't believe they take so long in the kitchen. Over all will NOT coming back here, maybe they had a bad day being 4th of July but that slow cook pork needs to be out of menu. Boil vegetales with pork on top and BBQ Sauce just nasty, kitchen cook should be let go, cause he can kill someone. 

Victoria R. 

on Yelp

2 years ago

Awful. Not worth the line and packed parking lot. Food was seriously so subpar, we wished we had stayed home and cooked our own food because we would've enjoyed it more. Service takes forever, by the time we ate and we're SO ready to leave, we had to wait another 15 minutes to check out because of the disorganized chaos. Severely disappointed as a lover of "diners." Spent $55 not including tip for a plate of pancakes and a plate of eggs and toast. 

Nashondala Y. 

on Yelp

2 years ago

Today was my third time coming in and omg. ‍ I was trying to place a to-go order over the phone and that was a bust so I went into the restaurant. I tried again to place the order to-go again a bust. So, I said I'll just eat here. The server Cheyenne comes over and I ordered orange juice and a cup of ice. She brings the juice but no ice, so I asked again for the ice. She brings it and I asked if I was bothering her. She then says the hostess Sadie told her I called her incompetent and I was rude to her. My first thought was... read more

Dale C. 

on Yelp

2 years ago

We have frequently done takeout and past times we were missing items. We thought maybe they were busy so we didn't complain. Tonight the taco shell was burnt, my wife's baked potato was hard. They forgot the salad that was included with meal This was not the first time for missing items. Needless to say we will not be going back. 

Nora K. 

on Yelp

2 years ago

Ambiance: the owner should know about the methane spewing out of the ladies room. How sanitary/healthy is that? 1 for Ambiance. 

Frank P. 

on Yelp

2 years ago

After being there 6 time only 2 time was the service and food came out right. Even after the company gave me a free meal still came out wrong. The staff and worker. Just there for a pay check. But the Houston location is excellent. Must be the ppl In Killeen ft hood n Harker Height 

Levette M. 

on Yelp

2 years ago

I hardly write reviews but when the service is so bad and completely rude,I need to. My experience yesterday was the first I have ever encountered in the restaurants industry. I have traveled throughout U.S. and have eaten in a lot of them, never has a waitress stared me down with such contempt and meanness, like the old saying said, if looks could kill I would have been stone cold dead today. First the Mgr sat us down served our coffee and 15 to 20 mins later the waitress to care of us. I informed her that we were extremely... read more

-Midnight_ B. 

on Yelp

2 years ago

Overall, eating here made me feel like I'd have wanted to come after a night of drinking. The food isn't disgusting but it's definitely subpar. It's cheap too. You get what you pay for though. Some of the servers are fantastic and others need more training.