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Black Bear Diner Oakland

3.7

About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
3.72,323 reviews
Select a rating
Deborah G.'s profile image
Deborah G. 
2 years ago

Really bad experience...worst fettuccina I've ever had..4 small slices of chicken and alot of noodles ..ordered from online menu a brownie sundae and got ice cream sundae.. called to complain and they blame menu online being different than in store..15 million excuses and no remedy..asked for manager ..they cant give their 1st name and cant compensate me since they have no in store manager and refuse to give out his name or number.. I looked up with Sec of State and its Jason Lum for the diner on 82nd SE in Portland Oregon..... read more

Fernando H.'s profile image
Fernando H. 
3 years ago

Everything is AMAZING  

Courtney S.'s profile image
Courtney S. 
6 years ago

I brought my son to eat breakfast, but I dont eat pork. The only other options were fried meats, expensive steak, or corn beef hash. The service was good, but I think that is extremely unfair and not inclusive, that there are no other options. You guys cater to vegetarians, but not Non pork eaters. I was forced to watch my son eat, while I drank orange juice for 30 min. I would like to return but I never will because of the limited food options. 

Business response:

Hello Courtney Thank you for your message on the options for meat I do apologize we do have grilled chic and turkey meat, as well as beyond burgers just not turkey sausage or bacon. But sure if enough guest request we will look into other options I do hope you decide to change your mind on the revisiting and again thank you for your comments on the menu options for breakfast meats if you would like me to call you please email me your phone number or you can call me at 1-510-878-1101 looking forward to hearing from you. Thank... read more

Jared N.'s profile image
Jared N. 
6 years ago

Your Oakland location is horrible! You guys are constantly being hit by crime and all your employees know it and you put a little sign on the wall and say car safety tips or downing something. Have your employees TELL your customers to be careful!! Man it is ridiculous that it happens all the time and you know it and don’t do anything about it! Please do something for them! I am from Utah and they have a few black-bear diners and I don’t think I will support you or have anything good to say about you from now on. Stolen in p... read more

Antoine R.'s profile image
Antoine R. 
6 years ago

Made an online order around 1030am to be picked up at 12. This is because lunch is at 12. This order was for 7 people. It was not ready until 1230. This made everyone not have that much time to eat for lunch. If you order online and say pick up at 12 it should be done at 12. Why ask what time to pick up if it cant be done? Half the orders were done before other so some were cold. I am not happy 

Brandon T.'s profile image
Brandon T. 
6 years ago

Horrible experience with take out on numerous occasions and today the waitress threw my food in the bag after it been sitting on the counter. Then I get home and half of my food is in the bag. The manager arguing with someone on the phone about door dash 

Maria L.'s profile image
Maria L. 
6 years ago

Well let me start off by saying I went with my brother in law and 12 year old son on 4/20/2019 at 8:45 am. When where sat at our table right away we ordered our food at 8:58 am got our drinks 1 soda 2 coffees at 9:15 am followed by no creamer I did ask our server for creamer but she never brought it I have to go get creamer off another table 10 mins after she said she’d bring it.... it’s was 9:35 no food yet other people whom got there after us got food we put in our order first this was more then 30 mins no food the restaur... read more

Ian W.'s profile image
Ian W. 
6 years ago

Ordered the hamburger salad. The meal came out with very fresh looking salad, but the hamburger meat was disgusting. I expected a cooked hamburger patty to be cut up on the bed of fresh salad. But no! What they served was in my opinion, discarded morsels of hamburger that is usually scrapped aside or discarded.98% was smaller than 1/8 inch, burnt to a crisp with grease. Totally uneatable. Also, nothing to do with our meal, but customers around us were seated and ignored. No water, no nothing. About 4 tables of guests walked ... read more

Laura's profile image
6 years ago

I would like to address a complaint. We had dinner at your Restaurant in Oakland, CA on Friday, April 5, 2019 on our way home from the Oakland airport, as many people do, I can image. Besides the wait time to order and get our food for three people seemed like forever and it wasn't even busy at 8:30pm. Anyway, while we were in your establishment, our truck was burglarized in your parking lot, and all of our luggage and carry on items were taken after breaking a back window. We have asked Dee if we can view your surveil... read more

Frequently asked questions about Black Bear Diner Oakland

How is Black Bear Diner Oakland rated?

Black Bear Diner Oakland has a 3.7 star rating with 2,323 reviews. 

When is Black Bear Diner Oakland open?

Black Bear Diner Oakland is closed now. It will open at 6:00 a.m.