This profile has been claimed by the business owner or representative.
490 Las Gallinas Ave, San Rafael, CA, 94903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Came here for a business dinner and the food was awesome! Dessert was great too! Best part was our waitress Annie. Makes such a difference to have a happy waitress with a Great Attitude! Thank Black Bear and thanks Annie!
The food was great. My server Wilmer was exceptional. He made us feel well taken care of. We'll definitely be back.
What a pleasant surprise to come to a diner and find a server who is accommodating, funny with an amazing personality. A great place to eat at. Almost forgot her name is Annie.
I had never been to a black bear restaurant but the experience was very nice, the place is very well located, the service is standard, and the food has a very good flavor, price is Reasonable although the presentation on each plate must be-improve much more but Good job black bear team
I first went to this diner in Mt. Shasta. A warm and friendly place on a cold snowy day. The portions are large ! (feeds me for 2 meals) and the décor is fun..and plenty of artifacts to buy for gifts... I like the booths...the food is average ... like an American diner, not fancy but sticks to the ribs. My last visit was a Shasta scramble and was very good. The service was at first pretty sketchy as it was new, and now quite fast and friendly. I like having a diner near my house that is like Denny's (now gone I think)... if ... read more
All of the food was super fresh and tasty! We also loved the cabin-like feel. Made us feel like we were on vacation somewhere snowy! Would definitely go back.
I don't eat at many chain restaurants, but this place is great. The service is as friendly as it could be. They offer large portions of tasty southern classics at prices that can't be beat. It seems the staff are empowered to accommodate any reasonable requests. It's hard to get good chicken fried steak around here. Black Bear Diner does it well. It's my favourite thing on the menu. It comes out tender, hot and juicy. Salad, mashed potatoes, great cornbread, and another side dish make it a feast. They serve breakfast all... read more
I used to love this place but management has gone downhill quite a bit I don't know if it's because I'm white and I have a black boyfriend because that's the way they were acting towards us and we got no attention no service it was really crappy we didn't even leave a tip the guy totally ignored us both times and we had the same waiter both times.... It just makes me wonder if it's because I was with somebody that wasn't my own race or what but that's how he was acting. Also had to wait to get our food was sitting up at the ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I'll be quick to it. Server got my drink wrong multiple times, and when it was brought out correctly it was too light on the syrup and just tasted like soda water. Server never checked up on us or brought refills until we were done. Eggs were dry. Steak was ordered medium rare and came out medium well. Server never acknowledged us when we talked to him. Had to ask multiple times for something to be brought out ex. creamer or extra set of silverware. They were not busy when we visited. Food taste was ok and it came out quick... read more
Business response:
Owen N. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner San Rafael has a 3.9 star rating with 3,001 reviews.
Black Bear Diner San Rafael is open now. It will close at 10:00 p.m.