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6095 E Broadway Blvd, Tucson, AZ, 85711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Prior to the pandemic, we, my family and I, ate at Black Bear Diner quite often. The food was absolutely delicious, very generously portioned, and the service was astounding. Since the pandemic, everything has changed, and not for the better but became worse. The service has become slow. Very slow. We, my mother and I, sat down at approximately 12 p.m. and ordered our food. We did not get our food until sometime after 1 p.m. The waitress had every excuse in the book waiting for us when my mother asked about our food. “Oh we’... read more
Business response:
Rebecca Mccord , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Hay lắm ạ xịn lắm nhaaa
Business response:
Thank you for providing your feedback and letting us know about this issue, Michae. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Management (namely jack) is absolutely horrible, we won't be back all because of him. It's sad because their server Nathaniel is awesome, but we won't frequent an establishment that clearly dislikes young children.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I will never again spend $20 on two pure gristle slices of 100% unchewable tri-tip my dog wouldn't even eat. Along with three "chicken" "strips" that were actually nothing but 2" nuggets with maybe 1/4 ounce of chicken breast and the rest batter. I'll give props on the mashed potatoes, they were comforting. The "country" gravy tasted like it came from a #10 can and then watered down. Stick to breakfast, they know how to do that well. I should've gone to Popeye's. Lessons learned.
We had high hopes for our first time there. Love the ambiance and staff was decent. The food on the other hand had issues. The pancakes were a tad rubbery and served with a small pat of hard cold butter and a less than an ounce of syrup that left them dry and hard to swallow. Bacon good eggs cooked to my liking 👍. Coffee was ok not great. The other dish was biscuits and gravy. There was just enough to cover the top of both biscuits and once that was gone you were left with a dry biscuit that needed a water chaser.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We decided to come here after referral. we could've gone 20 different places but chose them. we asked to seat 15, nope they had 11, we had to wait longer over 45min. half hour after sitting us they took our order. 30 mins later some plates came out, some were wrong and had to wait even longer. meatlovers omelet barely had meat. the potatoes were not cooked thru, the gravy was country fried steak gravy not breakfast gray. asked for brown gravy it was runny like soup. and to top it off food was cold. very unpleasant experience... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Went to have breakfast this morning and my bill was $50, and I gave an $8 tip. Looked at my bank transactions and was charged $70.43! Will definitely NOT be going back!!
Business response:
Corrina Lizette Holguin , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, a good number to contact you and a manager will be back in touch with you very soon.
Friendly service..💜great food
Business response:
Thanks for the kind words and recommendation, Valerie. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
Black Bear Diner Tucson has a 4.3 star rating with 5,574 reviews.
Black Bear Diner Tucson is open now. It will close at 10:00 p.m.