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2401 E Harbor Blvd, Ventura, CA, 93001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Very disappointed with the food quality. My wife got the all you can eat fish --- three different servings (only one piece per serving) , and all looked very unappetizing. Batter did not cover the fish, and although the taste was okay, my wife said it used to be much more flavorful. (The fish used to look so good that I was tempted to try it even though I haven't eaten fish for many years ). And I ordered the cheeseburger basket (their new $11 deal). The patty was the smallest, driest, and least flavorful of any burger I... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Poor service and food . Inadequate staffing . 2 small pieces of ham and overcooked eggs. Waffle not edible . Ambience fine but any breakfast spot would be better !
Business response:
Thank you for providing your feedback and letting us know about this issue, Mark. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Service was terrible. Long wait to be seated, alot of empty tables. The waiter turned around and glanced at us and we still had to wait. She was moody and threw our straws . Very rude and condescending. Not the first time lady "C" was disrespectful .The time prior she went and got the Hispanic waitress to help us when we speak perfect English .Hate saying this but she wasn't treating the usual crowd as she treated my Hispanic family. Shame..
Business response:
Angelica V. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Only clowns could try to justify charging $5.00 for a side of toasted generic wonderbread or english muffin. How about a $20.00+ omelette? Pure greed with a large helping of comedy relief. Disgusting extortion for ordinary Denny's-grade food. In fact, it WAS a Denny's until the rebrand. Branding isn't enough to fool anyone. Maybe use a money-sucking remora for your mascot. smfh. p.s. See irrelevant generic automated apology response below.
Business response:
Your , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
One of the worst dining experiences I've ever had. First off waited almost 20 minutes to be seated and the place was empty. Ordered dessert and two coffees. The coffee came in dirty mugs with stuff floating around in them. The mug had film all over it. How could you serve coffee in dirty used mugs?? Completely unacceptable!! This is a lawsuit waiting to happen! And the dessert was old and stale wtf??? I will never step foot in a black bear diner again! I have notified the health department, places like this should be closed ... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We came in a little before 8:30 pm (supposedly they close at 9:00 pm) for a quick dessert but the waitress refused to serve us because "the kitchen was closed" she said. We would have been out in 15 minutes after getting a slice of pie (no need for any cooking from kitchen). I'm definitely not coming back!
Business response:
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Cute diner, got the egg white spinach chicken sausage scramble. The plate was filled with butter from them cooking it. So if you like a lot of butter, this is your place. Otherwise make sure you ask them for the life They could probably save a lot of money if they cut down on that butter. Oatmeal was good.
Business response:
Thank you for your feedback. We understand your concerns about butter usage. For future visits, please request less butter when ordering. We're glad you enjoyed the oatmeal and diner atmosphere.
Won't be back. After our initial waitress, Cheryl who was great, went on break, we were practically ignored by all else. Food took a long time to come out, I heard a manager apologizing to another table about the wait time with some excuse. The service was awful. We had no cutlery to begin with, and when we asked a waitress she went off and never came back. Had to ask a waiter. Never got the side of ranch or au jus, so I went up to the counter to ask for it. Breakfast food seems decent enough, I ordered pot roast melt and it... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Ollie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I ordered food to go and the box the biscuits came in was covered in what looked to be dirt or lint or something, good thing I looked because I almost put the gravy on it other than that everything else looked fine.
Black Bear Diner Ventura has a 4.2 star rating with 1,158 reviews.
Black Bear Diner Ventura is closed now. It will open tomorrow at 6:00 a.m.