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Black Bear Diner West Jordan

4.0

About this business

Location details

WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
4.05,766 reviews
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Christine Fesler's profile image
Christine Fesler 
9 years ago

We have eaten there in the past and loved it. Haven't been there for 9 months or so. We went for 3 birthdays. Food was not as good as usually. Food was cold. Service was horrible, we were told we had a new waitress. We had one person bring drinks, one ordered and she would "finish" waiting on us. We NEVER had our drinks refilled. My moms order was incorrect, so they fixed it. (Lucky it was just a turkey sandwich) I usually love the chicken fried steak but it wasn't as good as in the past. It took 50 minutes to get our food. ... read more

Kyle Hansen's profile image
Kyle Hansen 
9 years ago

This black bear miss treats there employees and management is a joke this is the worst black bear I've ever been to. 

Joseph Delhandsome's profile image
Joseph Delhandsome 
9 years ago

This place is.... And body talkin bad on this place is a joke... LOVE IT HERE ... Foods massive and hoot eatzzzz!!! 

Jared Droesbeke's profile image
Jared Droesbeke 
9 years ago

We ate here this past Saturday, never having tried a Black Bear Diner before. I can safely say this was the first, and last time. We entered the restaurant and it took a good 5 minutes for anyone to even acknowledge we were standing there waiting to be sat. The next issue we had is I ordered the prime rib special, the potatoes, gravy, and prime rib were all cold. Even my sons pizza seemed as if they just thawed it out in the microwave and served it to him. My prime rib also didn't come with horse radish and someone was makin... read more

Todd Hagen's profile image
Todd Hagen 
9 years ago

My family and I just finished a meal at the West Jordan store. Probably the worst experience we have ever had in any restaurant. We were promptly seated but it took 30 minutes for the waiter to visit our table. They weren't even that busy as most of the help was folding napkins and filling salt shakers. After finally placing our order and an hour after we arrived, our dinner was served. We requested some additional items (drink refill, more syrup) and had to remind our server twice. The additional items were fin... read more

Dana Geake's profile image
Dana Geake 
9 years ago

We normally like black bear diner but after my experience there today I think my feelings have changed. I ordered the chicken fried steak for breakfast and when I got it the country gravy had the most horrible burnt taste and smell, I even had my husband taste it and he agreed that it wasn't even edible. I waited for our waitress who very rarely came by our table and finally had to grab a different one walking by and told him the gravy was so bad and he apologized and took my entire plate. About 10 minutes later our waitress... read more

Lincoln C. Powers's profile image
Lincoln C. Powers 
9 years ago

The food portion is great but we had a 15 minute wait which I was fine with. They called the wrong name and then crossed us out I spelled it out for the host. So they fixed that by correcting it and sitting us asap which was nice. But then it took 15 minutes before anyone even said hi to us they all looked at us and walked by till we finally got greeted. Took a bit longer than normal to get the food which is fine and he checked up on us every once in a while but at the end it took 20 minutes to get a check. That's why servic... read more

Lincoln C. Powers's profile image
Lincoln C. Powers 
9 years ago

The food portion is great but we had a 15 minute wait which I was fine with. They called the wrong name and then crossed us out I spelled it out for the host. So they fixed that by correcting it and sitting us asap which was nice. But then it took 15 minutes before anyone even said hi to us they all looked at us and walked by till we finally got greeted. Took a bit longer than normal to get the food which is fine and he checked up on us every once in a while but at the end it took 20 minutes to get a check. That's why servic... read more

Travis Barker's profile image
Travis Barker 
9 years ago

We came here last night 1/5/16. It was extremely disappointing. This isn't our first time here and normally the food is pretty good but this time I can't be ok with coming back. The restaurant had hardly anyone there and the time we waited you would have thought it was a full house. We were seated at a table that had a burned out lightbulb and were not offered another seat even though there wasn't anyone here. We watched several people who had been there 30+ min not get their food for quite a bit longer. Our waiter took 10+ ... read more

Frequently asked questions about Black Bear Diner West Jordan

How is Black Bear Diner West Jordan rated?

Black Bear Diner West Jordan has a 4 star rating with 5,766 reviews. 

When is Black Bear Diner West Jordan open?

Black Bear Diner West Jordan is closed now. It will open at 7:00 a.m.