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Blackcomb Lodge
- Hotels
- Whistler, BC
About this business
Location details
4220 Gate Way Dr, Whistler, BC, V8E 0Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No TV Signal, No hot Water, Room Keys not working properly. During one day Stay had to reactivate key at least seven times
Customer service was terrible.
Well The staff were friendly and awesome but The room wasn’t clean and falling apart. The toilet was broken, baseboards off the wall, shower was dirty and the shower curtain had the worst smell. For the amount i paid to stay there it was very disappointing. The location was excellent and convenient but i wont be staying there again.
Extremely poor customer service amd cleanliness Female manager rita berated me in the lobby when i complained about the sheets i felt bullied and unwelcome. I have NEVER had such a devastatingly experience in my 54+ yeara of travelling. I believe unstained sheets is a basic expectation ...her responses... 1. We will change the sheets if you want another room we will then charge you 50$ 2. We do not have a contract with you we dont owe you anything. So if you are looking for compensation go to them. 3. She also.aksed.what do ... read more
This the most awful experience in my life. The front desk and staff ok but the Manager Rita is horrible. I booked 2 nights and the 2rd day the swipe lock malfunction. I was promised it will be fixed asap. After 5 hrs, still not fix I went to front desk and ask for the update and I was told the manager left. The front desk called the manager, and I spoke with the manager on the phone and told her it needed to be fixed or she needed to compensate me. As soon she heard compensation, she accused me of verbal abusing her workers.... read more
Not sound proof- can hear people talking in hall way- from room
we had requested them to see if we could get an early check in but the hotel never took any efforts to provide us with that there was absolutely no communication back to us, we had even emailed them and made a request about it, the swimming pool i thought had too much chlorine in it. the room was descent i think its not worth the price.
The location is perfect, the room was good and clean but didn't like the hotel, not my favorite. Comparing to other places that we have stayed in whistler the customer service was poor, swimming pool was not clean, people were allowed to the pool with personal clothing. Will not go back unless I am out of option.
Frequently asked questions about Blackcomb Lodge
How is Blackcomb Lodge rated?
Blackcomb Lodge has a 3.7 star rating with 2,610 reviews.
When is Blackcomb Lodge open?
Blackcomb Lodge is open now. It will close tomorrow at 12:00 a.m.