Birdeye wins five G2 2021 Best Software Awards

Sergio Garcia

3 min read Last Updated Feb 12, 2021

G2 2021 Best Software Awards

We’re well into 2021 and while a new year brings lots of change, some things remain the same. After winning multiple awards in January, Birdeye continues to be the most-awarded and highest-rated reputation management software for businesses of any size.  

G2 2021 Best Software Awards

G2’s Best Software Awards ranks the world’s best software companies and products based on authentic reviews from real users. This year, after evaluating more than 100,000 software platforms, Birdeye ranked in the top 100 of all software companies for the following categories:

  • Top Marketing Products – #24
  • Best Customer Service – #16
  • Best Global Software – #59
  • Best Software Products – #82
  • Highest Satisfaction – #91

We’re proud to be listed among the top 100 platforms in G2’s 2021 Best Software Awards. With this latest string of wins, Birdeye continues to be recognized by G2 as a leading software solution for businesses of all sizes. However, the awards didn’t stop there. Birdeye was also listed among the winners of the APPEALIE SaaS award – the most selective award in software.

APPEALIE 2020 Overall SaaS Award 

For the second year in a row Birdeye has won the APPEALLIE Overall SaaS Award. APPEALIE uses a highly selective criteria to determine winners of this prestigious award, including Net Promoter Score, customer responses to APPEALIE’s proprietary survey, and product design among other factors. Then nominees are evaluated by a panel of experts from market-leading SaaS platforms.

Matt Harney, Founder of APPEALIE explains, “our highly selective, data-driven software award honors customer-obsessed SaaS platforms that go above and beyond to deliver extraordinary experiences”.

Winning this award for two consecutive years reflects our commitment to delivering extraordinary customer experiences through our easy-to-use, intuitive platform. This was just one of four prolific awards Birdeye took home in January.

Birdeye was also named winners for awards in innovation, empowerment and customer engagement:

BIG Innovation AwardThe Business Intelligence Group recognized Birdeye as a leader in innovation that helps businesses be more productive, healthy and comfortable.

SoftwarePundit’s Best Software 2021 – SoftwarePundit recognized Birdeye as one of the top 10 most exceptional companies that deliver on all fronts – product strength, usability, customer support, market traction – and most importantly, empowering hard-working SMBs to achieve success. 

Birdeye was also named as one of the top customer engagement platforms for 2021 by Crozdesk. This diverse array of awards highlights why Birdeye is truly the best all-in-one customer experience software on the market.

See for yourself why Birdeye is the best solution for your business

Find out why over 60,000 businesses use our platform to win new business, grow customer loyalty, and deliver the best end-to-end customer experience. Watch a demo to see how Birdeye can help your business be found, be chosen, and be the best.