Healthcare has taken center stage in recent years and medical businesses with a marketing plan recognize the important role patient reviews play in accelerating growth. In fact, nearly 85% of healthcare practitioners say they proactively check online reviews.
Patients want a provider with a proven track record of success, and when searching for one, they trust reviews from other patients most. Online reviews are social proof of a healthcare provider’s expertise and quality, and give prospective patients a contextual idea of what kind of experience they can expect with a given provider.
Because of the pressing need and powerful influence of reviews, many healthcare businesses have opted to invest in review automation. These organizations have seen incredible growth since adopting a streamlined approach to review management.
With this in mind, we’ve created an infographic that expands on some of the key benefits of review automation, the unique tools review automation provides, and examples of real healthcare businesses that have saved time and accelerated growth with review automation.
Reviews build trust with consumers. Therefore it’s crucial to ensure your practice proactively manages patient reviews to ensure you have a strong online reputation. However, there are some unique challenges healthcare providers face when managing patient reviews.
Automation removes each of these roadblocks and enables your business to improve the patient experience, get more client appointments, and vastly improve your online reputation.
However, you can’t begin to grow your patient reviews without first expanding your presence across relevant review listing sites. The list below ranks the top review sites where patients post reviews for their healthcare providers based on data from Alexa.
Once your practice is listed on relevant review sites, you’re ready to leverage review automation to get more reviews and manage them seamlessly. When choosing the right platform it’s important to ensure it comes equipped with the right tools to help you easily get more reviews, manage communication, centralize your channels, and get actionable insights.
If you’d like to learn how Birdeye can help you save time and accelerate growth with review automation click the banner below.