Free Guide

The 2022 state of online reviews

In an era where consumers rely on online reviews to make purchasing decisions, understanding the evolving online reputation dynamics is essential for local businesses that want to grow. 

Download the 2022 edition of our annual benchmarking report based on the review data collected from over 80,000 businesses. The report will help you understand the latest trends in online reviews to help you empower your online reputation strategy and get ahead of competition. 

Download the full Guide

  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
Number of locations
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

Best mobile number to reach you

By continuing, you’re agreeing to Birdeye terms and conditions.

In this report, you’ll learn:

Highlights Image 1633734058_1649695348847
How the pandemic affected customer reviews in 2021
What channels work best when requesting reviews
Where do customers like to leave reviews for your industry
How to create a scalable review generation program effortlessly
...and much more!

Start growing with Birdeye today!

Crown Icon
Birdeye: The Obvious ChoiceWinning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and
highest-rated customer experience software for businesses of all sizes.