PawnGuru Partners with BirdEye to Bring Customer Experience Management To Pawn Shops

Today, BirdEye announced a partnership with PawnGuru, the leading marketplace for both pawn shops and interested customers. Currently, there are more than 2,200 pawn shops on PawnGuru. Soon, businesses on the marketplace will have the ability to buy BirdEye’s award-winning all-in-one customer experience platform through the site.

Introducing BirdEye is a win for both the businesses and the customers on PawnGuru.  Businesses get more authentic reviews to help market their business as well as the tools to leverage this feedback and improve operations. Customers have greater access to authentic opinions from other customers to help guide them to make smart purchase decisions.

“Our partnership with BirdEye is another step in our goal of helping bring the pawnshop industry online. Millennial’s shop differently, and expect more, like quicker access to information and online reviews. This partnership integration will give our network of shops across the US cost-effective access to this incredibly important technology, and ultimately drive sales and profits for our shops.” said Jonathan Polter, co-founder and CEO of PawnGuru.

More than 50,000 businesses around the world use BirdEye to stay on top of every aspect of customer feedback. Here’s how BirdEye can help your business.

Interested PawnGuru customers can sign up for BirdEye here.


What the BirdEye Platform Can Do for You


BirdEye: The Most Comprehensive Reviews Software

BirdEye is the most comprehensive review software on the market. None of our competitors are able to help businesses get new reviews, monitor and respond to reviews on over 150 review sites, transform unstructured data into actionable insights, and leverage their custom-built profiles to rank higher in search. BirdEye’s all-in-one platform stands ahead of the pack with the breadth of its services.  

In April, BirdEye was named the #1 company in the review management space by G2 Crowd. This award was given based on hundreds of reviews from real customers. Businesses love BirdEye because it gives them exactly what they need to stay on top of customer feedback and stand out from the competition.

BirdEye Helps Businesses Get New Reviews

92% of customers consult reviews before making any purchase decision. Online customer feedback shows the public the strength of your services through the voices of your satisfied customers.

You don’t need to sit around and wait for a customer to write a review of your business. With BirdEye, you can get lots of new customer reviews without having to lift a finger.  BirdEye integrates with businesses’ Customer Relationship Management system so they can automatically send review request texts and emails to customers.

BirdEye Helps Businesses and Consumers Win in the Trust Economy

We’re living in the age of the trust economy, where customers are okay with getting into a stranger’s car after seeing reviews on Uber. Reviews build trust and show customers the quality of a business’s services. By using an online reputation management service like BirdEye, businesses can build trust with customers.

With BirdEye’s comprehensive all-in-one platform, not only can businesses collect authentic reviews with automated review requests, but they can also respond to customers on over 150 review sites within the BirdEye dashboard. This helps businesses engage with customer feedback and form long-lasting relationships with their customers.

When businesses get authentic reviews and engage with their customers, they form genuine bonds that can’t be achieved through buying fake reviews. In the trust economy, businesses grow through the power of authentic customer opinion.  Customers can see the opinions of their peers and gain real insight into the product or service they are considering purchasing. Everybody wins.

Try BirdEye, the #1 Reviews Software


With BirdEye, you can stay on top of your customer reviews and leverage those reviews to grow your business. BirdEye enables businesses to get new reviews, manage and respond to reviews from over 150 sites in a single dashboard, automatically share posts on social media, and discover actionable insights through Natural Language Processing.

Watch a demo to see why more than 50,000 businesses use BirdEye to drive growth.

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