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Bluebird Care Cheshire West & Flintshire

4.8

About this business

Location details

Riverside House, River Ln, Saltney, Chester, CH4 8RQ, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893 reviews
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Verena H's profile image
Verena H 
4 years ago

My husband, who is also my carer enjoys the friendly staff when they visit us. Ours is for social contact purposes at the moment but who knows what our needs will be in the future. A reliable service, always on time which means you can plan your day. 

Business response:

Thank you so much for your review. We are pleased you are so happy with the service we are delivering to you, long may it continue. 

Victoria R's profile image
Victoria R 
5 years ago

I wouldn’t hesitate to recommend Bluebird. They have cared for my dad for the past few years and their professionalism and kindness shown has been second to none. They truly have cared for my dad and nothing was ever too much trouble. If ever they noticed anything they needed attending they would contact me straight away. The caring attitude of the staff and their knowledge is first class. They treated dad with the utmost dignity at all times. I know my dad and our family are very thankful for how they have helped my dad rem... read more

Business response:

Thank you so much for your very positive review. Your father was well thought of by our carers and he was a pleasure to care for. We strive to do our best in delivering care and keeping our customers safe at home. Best wishes to you and your family. 

Nora H's profile image
Nora H 
5 years ago

I contacted Bluebird Cheshire West several years ago when we began to need a little additional help for my in-laws, (who were very resistant to the idea!). From the outset, the team were friendly, helpful and flexible, and they continued to be so for the years that we have used them. Gradually we needed additional hours and sometimes needed to change our plans at short notice. Our requests were always dealt with professionally and with understanding and patience. The caregivers are lovely people, we have met many of them. In... read more

Business response:

We are so pleased that you as a family would recommend us. It has been a pleasure caring for your in-laws and we wish you all well. Thank you for your kind words. 

Kevin G's profile image
Kevin G 
5 years ago

All the staff that visit us, whether they are our regular ones or occasional or on-call are very polite and more than willing. They always manage to carry out mothers' wishes every day and have a nice chat with her during their visit; which is most important as she is very limited on going out and about and consequently doesn't see many people, to chat to, apart from the care and me. They inform me every week of the planned daily time of the visit, who it will be and generally stick to the rota so all in all, we get what is ... read more

Business response:

Thank you for your review, we certainly do our best to deliver outstanding care and with a smile. We are pleased we are able to have a chat with your mother and that she enjoys it. We also enjoy caring for your mother too. Best wishes. 

Doug J's profile image
Doug J 
5 years ago

Bluebird carers are very compassionate and treat Mum with patience, respect and understanding, particularly in these troubled times. I can't thank them enough for the care they've given Mum over the last 3+ years and for the company keeping me informed of any issues. Living so far away from Mum, it's a comfort to know that if ever I need to contact Bluebird there is always someone there and that I will have an immediate response, and any problem dealt with. 

Business response:

Thank you for your lovely review. All the carers enjoy visiting your mum, she is a pleasure to care for. 

Kathleen J's profile image
Kathleen J 
5 years ago

Bluebird have been caring for brother for over 2 years and during this time have been essential to him living in his own home. He loves to see the carers coming in, they always have a smile and communicate with him very well. They treat him with the utmost respect when bathing and getting him dressed. Dispensing his medication and ensuring his needs are met at all times. I have to say without their care he would not be living happily at home. Nothing is too much trouble if you need extra help and care they will always endeav... read more

Business response:

Thank you so much for your review and your kind words. We are really proud of the care that we deliver. 

B E's profile image
B E 
6 years ago

Good service. Reassures my family that someone seems me every morning. 

Business response:

Thank you, B E, for your kind words. We are glad you are so pleased with the care you receive from our team. 

J B's profile image
J B 
7 years ago

Bluebird Care prepares lunch for my father once a week. The staff are reliable and friendly and we are happy to recommend them. 

Business response:

Thank you, Janet, for your review. We always strive for excellence and your review confirms we are achieving it. Thank you once again. 

S J's profile image
S J 
7 years ago

I have been with Bluebird for a long while and I have never had any reason to complain about any lady, they are all caring people. 

Business response:

Thank you for your kind words. You are a pleasure to care for and our carers look forward to seeing you regularly. 

Frequently asked questions about Bluebird Care Cheshire West & Flintshire

How is Bluebird Care Cheshire West & Flintshire rated?

Bluebird Care Cheshire West & Flintshire has a 4.8 star rating with 93 reviews. 

When is Bluebird Care Cheshire West & Flintshire open?

Bluebird Care Cheshire West & Flintshire is closed now. It will open at 8:30 a.m.