Bluebird Care Chichester

4.6

Home Health Care
Chichester

About this business

Healthcare Home Health Care

Location details

Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.6116 reviews

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Jacqueline N

7 months ago

Bluebird Care Chichester have recently started to visit my sister who has dementia. From the setting up of the care to the day to day visits I have been very impressed. There has been a few teething problems due to my sister's needs but these have been sort efficiently by the office staff and carers. My sister has commented 'they are all very nice'

Business response:

Thank you so much for taking the time to share your feedback. We're truly grateful that you chose Bluebird Care Chichester to support your sister, and we're delighted to hear that you've been impressed with both the setup and day-to-day care. We'll continue to do our very best to provide the kind, compassionate care your sister deserves. Thank you again for taking the time to complete a review, we hope you have the best day!

Christine A

a year ago

They have been very nice people and helpful. They have also been on time. The people in the office are also very kind. I would recommend Bluebird Care.

Business response:

Thank you so much for your kind words and recommendation! We're thrilled to hear that our team has been able to provide you with timely, friendly and helpful care. It's always our goal to ensure both our customers and their families feel supported and valued and knowing we've met your expectations means a lot to us. We'll pass along your compliments to both our care assistants and office staff - they'll be delighted to hear your feedback. Thank you again for choosing Bluebird Care!

Ena D

a year ago

I continue to be very pleased with the care provided by Bluebird Care Chichester. I feel that the staff and management are genuinely interested in the well-being of their clients.

Business response:

Thank you so much for your kind words! We're delighted to hear that you've been pleased with the care and support from our team at Bluebird Care Chichester. Our staff and management are truly dedicated to prioritising the well-being of our customers, so it's incredibly rewarding to know you feel cared for. Your feedback encourages us to continue providing compassionate, personalised care every day. Thank you for trusting us!

H W

a year ago

The carers have been very helpful and friendly. Nothing is too much trouble and the tasks they're asked to do are very well done; one of them even mended the lid of my CD player which cleaners had knocked askew - and I'm not practical. I've had enjoyable chats with them so that I look forward to seeing them as I would if they were actual friends (which, in a way, they are).

Business response:

Thank you so much for your kind words! We're delighted to hear that our care assistants have been helpful, friendly and attentive to detail. It's always our goal to go above and beyond, so knowing they could even assist with your CD player brings a smile to our faces. We're thrilled that the visits are something you look forward to and that these connections feel like true friendships. We'll be sure to share your lovely feedback with the team - they'll be encouraged to know their work is making such a positive impact. Thank ... read more

Christine B

a year ago

Now bedbound, I have been using Bluebird Care for some eight months and during that time, they have collectively and significantly exceeded my expectations. Without exception, the carers are capable, competent, cheerful and, as expected, most caring, always treating me with respect and as an individual. The organisation, administration and supervision experienced and are also of a very high standard. Despite needing two carers at a time, I have never been let down. Care, records and on-site individual performance checks are ... read more

Business response:

Thank you so much for your thoughtful and positive feedback. We are truly honoured to support you and delighted to hear that our team has met your expectations with the care, respect and reliability you deserve. Each member of our team is dedicated to providing compassionate, person-centred care, so it's incredibly rewarding to hear that our collective efforts have made a positive impact on your experience. We're especially pleased that our organisation, administration and supervisions are meeting your needs and that you fee... read more

H C

a year ago

Bluebird Care Chichester has provided support for us at every step. The management is well-organised, responsive, caring and extremely efficient. The carers are very capable showing sensitivity and professionalism. There is clearly excellent training. The app is excellent, enabling staff and family to monitor, communicate and liaise with regard to care. At all times, there has been advice, prompt communication and solutions to issues. Overall, this has been a very rewarding experience that has helped and supported us all at ... read more

Business response:

Thank you so much for your heartfelt review! We're thrilled to hear that you've felt supported by our Bluebird Care Chichester team every step of the way. It's wonderful to know our management's organisation and responsiveness, combined with our care assistants sensitivity and professionalism, have made such a positive impact on your experience. We're proud of our teams commitment to thorough training and are glad it shows in the care provided. Thank you for trusting us with this important role - it's truly rewarding to know... read more

P B

a year ago

Friendly, reliable service. Nothing is too much trouble. Only disappointment in the service, to date, was we requested at least one female to attend at the weekends, not all males, so I could have a strip wash - after two weeks, no change. My daughter had to ring to sort it out - no reason or apology was given.

Business response:

Thank you for taking the time to share your feedback. We're glad to hear that you've found our service to be friendly and reliable. We have passed this feedback on to our Chichester care manager to take a look into this further. We sincerely apologise for any inconvenience this caused you. Thank you for choosing Bluebird Care Chichester, we're here to help!

C M

a year ago

In my experience, great care team, all very helpful and willing to help any way they can.

Business response:

Thank you so much for your kind words! We're thrilled to hear that you're having such a positive experience with our care team. Providing helpful, compassionate care is our top priority and it's wonderful to know that our team are able to support you in every way possible. We truly appreciate your feedback and look forward to continuing to serve you with the same level of dedication. If you ever need anything, we're here for you!

M W

a year ago

Excellent care, kind and helpful. Arrive on time. Cook lunches. Make tea. Bathing care excellent. Washing bed linen all good.

Business response:

Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care you're receiving. Our team takes great pride in providing a kind and helpful service and it's lovely to know that the punctuality, meal preparation and tea- making makes a positive difference in your day. We're especially glad that you feel cared for. Your feedback motivates us to continue offering the best care possible. Thank you again for choosing Bluebird Care Chichester!