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Bluebird Care Chichester
- Home Health Care
- Chichester
About this business
Location details
Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had 3/4 hours a.m for getting up and dressed. The time given was on average 10.30 which was the time I was given but not the time I wanted. I wanted earlier. P.M visit was 1/2 hours at 7pm which was too early for me. I never got it any later. I was told three carers I would be given but it turned out to be nine. The staff were good but I had to repeat everything every session. I may have liked another week's care but if I did I would have had to pay for another four weeks. This is a very poor money-making policy. I had no ... read more
Business response:
Thank you for your feedback, we apologise that the service has not been of your satisfaction. We take all feedback by current and past customers seriously, in order to improve our service. One of the team members will be in contact with you to discuss this review further.
Without exception, I can honestly say that I have thoroughly enjoyed having your carers to help me in my home. Their friendship and work has helped me tremendously. Unfortunately I do find it expensive and my funds will only allow me to have one out once a week - on a Tuesday morning.
Business response:
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience overall. We strive to offer the best quality and service possible, and we constantly evaluate our business to ensure that it reflects the value we provide. Your input is incredibly valuable to us! We sincerely appreciate your support. If you have any further suggestions or feedback, please feel free to reach out.
Bluebird Care are a very professional and caring company. The help given to our dad is invaluable and so very much appreciated.
Business response:
We are overjoyed to read your fantastic review! It's always rewarding to know that our efforts to provide top-notch services are appreciated by our valued customers like yourself. Your satisfaction is our top priority, thank you for choosing Bluebird Care.
Staff very good with my mum, they understand her needs and provide excellent service. Timekeeping is good and communication is very good. We get no help with cost from local authorities and cost is a big factor which may mean moving forward I need to adjust the care provided, but right now very happy.
Business response:
Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your positive experience with our service. Your kind words truly motivate and inspire our team to continue delivering top-notch services. At Bluebird Care, customer satisfaction is our top priority, and your feedback serves as a great encouragement to maintain and even improve our standards. We appreciate your support and loyalty.
My father has been receiving morning and evening care visits from Bluebird Care Chichester for a few years. He is stubbornly independent and very sociable. They respect this and only help where needed and include time for lovely chats - he enjoys their friendly visits. Recently his needs have increased and both office staff and carers have provided excellent service, making sure he is kept safe whilst still being respectful. For my part, as his main ‘carer’, I definitely feel supported by them. I can always get them on the p... read more
Business response:
Thank you for your positive feedback, we appreciate your review.
Bluebird Care Chichester has provided an excellent service over the last few years. The staff are well trained, hard-working and take the time to talk with my mother which provides a vital social contact. The office and management staff are always available to discuss the care plan and where possible, implement any changes rapidly.
Business response:
Hi Kim, thank you for your review, we appreciate your positive feedback.
Overall, My experience with the carers, staff and manager have been quite exemplary! It’s such a blessing to have their daily assistance. My family and canines are eternally grateful. Seem to be on our wavelength!
Business response:
Dear I S Thank you for your review, your feedback is appreciated. We will pass your compliments to our carers.
I am extremely happy with the helpers who call on me twice a week. They are always punctual, always cheerful and I take pleasure in their company and help. My grateful thanks to all concerned.
Business response:
Hi J.P Thank you for taking the time to leave a review. We're so pleased to hear that you are happy with the care assistants who visit you. We will ensure your positive feedback is relayed to our team. Kind regards, Lauren
Bluebird have been providing twice daily care for my mother since she damaged the nerve in her hand. The carers spend time with Mum to chat and have made the effort to get to know her. Any initial teething problems were quickly addressed and the app provides an efficient way of communicating.
Business response:
Dear Sophie, thank you for taking the time to review our services. We appreciate your feedback.
Frequently asked questions about Bluebird Care Chichester
How is Bluebird Care Chichester rated?
Bluebird Care Chichester has a 4.6 star rating with 125 reviews.
When is Bluebird Care Chichester open?
Bluebird Care Chichester is open now. It will close at 5:00 p.m.