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Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All carers are kind and considerate and nothing is too much trouble. The carer leaves a note for food required and this is shopped every Tuesday. They all work together to make sure everything is catered for.
Business response:
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you've found our care assistants kind, considerate, and attentive to your needs. Ensuring that everything is taken care of, from day-to-day tasks like shopping to personalised care, is our priority, and we're so pleased that it's been a smooth experience for you. Your kind words will be passed on to the entire team, who all work hard to provide the best care possible. Thank you again for your feedback - it means a lot to us at... read more
A very good experience. Timing of visits a little variable. Carers are good, some very good. I enjoy being looked after by them.
Business response:
Thank you so much for your kind feedback! We're delighted to hear that you had a very good experience with Bluebird Care Chichester and that you enjoy being looked after by our care team. We truly appreciate your comments about our care assistants. We also acknowledge your feedback about the timings of visits. We strive to maintain a consistent schedule as much as we possibly can. Thank you for your trust and again for your review!
Lovely people, who are always prompt and very reliable, with helpful advice and extra pairs of eyes to spot problems. We like having familiar carers who we have got to know. We are very grateful for their help.
Business response:
Thank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that you've had such a positive experience with our team. It's wonderful to know that our care assistants' promptness, reliability, and attention to detail have been helpful to you. Building strong relationships with our wonderful customers is so important to us, and we're grateful for the opportunity to get to know you as well. We look forward to continuing to support you and are always here whenever you need us. Thank you aga... read more
Professional and empathic carers. If a quick decision on a concern was required carers contacted me direct by phone rather than delay by going through their office. Timings of visits can be inaccurate but that was not a problem for my mum. However, visits for facilitating appointments were always on time. A very good experience overall.
Business response:
Thank you for sharing your experience with our Bluebird Care services. We are delighted to hear that our care assistants' professionalism and empathy made a positive impact. Our team prioritises direct and timely communication. Thank you for your kind words and feedback. Your satisfaction is our priority and we look forward to continuing to provide excellent care for your mum.
The standard of care, behaviours, manner, humour, general "niceness" are excellent in all the helpers I have seen since joining Bluebird Care! Far exceeding the other company I had before my accident. I hope to be with you all for a long time.
Business response:
Thank you so much for taking the time to share your positive experience with Bluebird Care. We are delighted to hear that our standards of care have made such a positive impression on you. It's wonderful to know that we have exceeded your expectations compared to your previous care provider. Our team is dedicated to providing compassionate and high-quality care and your kind words affirm that we are achieving our goals. We truly value your feedback and are grateful for your trust in us. We look forward to continuing to suppo... read more
Very good experience overall. Have had problems with the times of call but now seemed to have cracked that problem and settling down nicely.
Business response:
Thank you so much for your positive feedback! We are delighted to hear that you are having a good experience with Bluebird Care Chichester. We appreciate your patience as we worked through the issues with the timings of the calls. It's wonderful to know that things have now settled down nicely. If there is anything more we can do to ensure your continued satisfaction, please don't hesitate to reach out. Thank you for choosing Bluebird Care Chichester, have a lovely day!
All carers give my husband very good care and are supportive of me too. They are polite and professional whilst, at the same time, being relaxed and friendly and fit into the home environment. Generally punctual but sometimes they do not come at the appointed time by up to half an hour because their schedule has been amended but we have not been advised.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. We strive to provide the best service possible and it's always rewarding to hear that we've hit the mark. Your feedback encourages us to keep working hard and to continue delivering exceptional experiences to customers like you. If you have any further feedback or anything we can do to improve our service, please feel free to contact our team. Thank you again for your kind words!
I have a carer for just half a week and find his/her help invaluable, bathing me and washing my hair as I have restricted arm movement. I have always found the carers to be extremely competent, friendly and thoroughly enjoy their company.
Business response:
Thank you for your heartfelt review. We are incredibly grateful for your kind words and are so pleased to hear that our services are helping support yourself. Providing high-quality, personalised care is at the core of what we do and knowing that we have met your expectations means the world to us. Our care assistants take immense pride in their work and your feedback is a wonderful reminder of why they do what they do. Should you ever need further assistance or have any additional requests, please feel free to contact us. T... read more
Mum is still pretty independent but has vision difficulties and hallucinations. The carers who see her most often are brilliant about noticing when her mood is down because of this and their daily notes help to prepare me for when I call her. No complaints at all.
Business response:
Thank you so much for your kind words and positive feedback. We are thrilled to hear that you are having a positive experience with Bluebird Care. Our team is dedicated to providing the best possible care and it's wonderful to know that our efforts are making a difference. Your satisfaction and well-being are our top priorities and your feedback motivates us to continue delivering high-quality care. If you need anything or have further feedback, please don't hesitate to reach out.
Bluebird Care Chichester has a 4.6 star rating with 116 reviews.
Bluebird Care Chichester is closed now. It will open on Monday at 8:30 a.m.