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Bluebird Care Chichester
- Home Health Care
- Chichester
About this business
Location details
Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Now bedbound, I have been using Bluebird Care for some eight months and during that time, they have collectively and significantly exceeded my expectations. Without exception, the carers are capable, competent, cheerful and, as expected, most caring, always treating me with respect and as an individual. The organisation, administration and supervision experienced and are also of a very high standard. Despite needing two carers at a time, I have never been let down. Care, records and on-site individual performance checks are ... read more
Business response:
Thank you so much for your thoughtful and positive feedback. We are truly honoured to support you and delighted to hear that our team has met your expectations with the care, respect and reliability you deserve. Each member of our team is dedicated to providing compassionate, person-centred care, so it's incredibly rewarding to hear that our collective efforts have made a positive impact on your experience. We're especially pleased that our organisation, administration and supervisions are meeting your needs and that you fee... read more
Bluebird Care Chichester has provided support for us at every step. The management is well-organised, responsive, caring and extremely efficient. The carers are very capable showing sensitivity and professionalism. There is clearly excellent training. The app is excellent, enabling staff and family to monitor, communicate and liaise with regard to care. At all times, there has been advice, prompt communication and solutions to issues. Overall, this has been a very rewarding experience that has helped and supported us all at ... read more
Business response:
Thank you so much for your heartfelt review! We're thrilled to hear that you've felt supported by our Bluebird Care Chichester team every step of the way. It's wonderful to know our management's organisation and responsiveness, combined with our care assistants sensitivity and professionalism, have made such a positive impact on your experience. We're proud of our teams commitment to thorough training and are glad it shows in the care provided. Thank you for trusting us with this important role - it's truly rewarding to know... read more
Friendly, reliable service. Nothing is too much trouble. Only disappointment in the service, to date, was we requested at least one female to attend at the weekends, not all males, so I could have a strip wash - after two weeks, no change. My daughter had to ring to sort it out - no reason or apology was given.
Business response:
Thank you for taking the time to share your feedback. We're glad to hear that you've found our service to be friendly and reliable. We have passed this feedback on to our Chichester care manager to take a look into this further. We sincerely apologise for any inconvenience this caused you. Thank you for choosing Bluebird Care Chichester, we're here to help!
In my experience, great care team, all very helpful and willing to help any way they can.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you're having such a positive experience with our care team. Providing helpful, compassionate care is our top priority and it's wonderful to know that our team are able to support you in every way possible. We truly appreciate your feedback and look forward to continuing to serve you with the same level of dedication. If you ever need anything, we're here for you!
Excellent care, kind and helpful. Arrive on time. Cook lunches. Make tea. Bathing care excellent. Washing bed linen all good.
Business response:
Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care you're receiving. Our team takes great pride in providing a kind and helpful service and it's lovely to know that the punctuality, meal preparation and tea- making makes a positive difference in your day. We're especially glad that you feel cared for. Your feedback motivates us to continue offering the best care possible. Thank you again for choosing Bluebird Care Chichester!
All carers are kind and considerate and nothing is too much trouble. The carer leaves a note for food required and this is shopped every Tuesday. They all work together to make sure everything is catered for.
Business response:
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you've found our care assistants kind, considerate, and attentive to your needs. Ensuring that everything is taken care of, from day-to-day tasks like shopping to personalised care, is our priority, and we're so pleased that it's been a smooth experience for you. Your kind words will be passed on to the entire team, who all work hard to provide the best care possible. Thank you again for your feedback - it means a lot to us at... read more
A very good experience. Timing of visits a little variable. Carers are good, some very good. I enjoy being looked after by them.
Business response:
Thank you so much for your kind feedback! We're delighted to hear that you had a very good experience with Bluebird Care Chichester and that you enjoy being looked after by our care team. We truly appreciate your comments about our care assistants. We also acknowledge your feedback about the timings of visits. We strive to maintain a consistent schedule as much as we possibly can. Thank you for your trust and again for your review!
Lovely people, who are always prompt and very reliable, with helpful advice and extra pairs of eyes to spot problems. We like having familiar carers who we have got to know. We are very grateful for their help.
Business response:
Thank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that you've had such a positive experience with our team. It's wonderful to know that our care assistants' promptness, reliability, and attention to detail have been helpful to you. Building strong relationships with our wonderful customers is so important to us, and we're grateful for the opportunity to get to know you as well. We look forward to continuing to support you and are always here whenever you need us. Thank you aga... read more
Professional and empathic carers. If a quick decision on a concern was required carers contacted me direct by phone rather than delay by going through their office. Timings of visits can be inaccurate but that was not a problem for my mum. However, visits for facilitating appointments were always on time. A very good experience overall.
Business response:
Thank you for sharing your experience with our Bluebird Care services. We are delighted to hear that our care assistants' professionalism and empathy made a positive impact. Our team prioritises direct and timely communication. Thank you for your kind words and feedback. Your satisfaction is our priority and we look forward to continuing to provide excellent care for your mum.
Frequently asked questions about Bluebird Care Chichester
How is Bluebird Care Chichester rated?
Bluebird Care Chichester has a 4.6 star rating with 125 reviews.
When is Bluebird Care Chichester open?
Bluebird Care Chichester is open now. It will close at 5:00 p.m.