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Bluebird Care Derbyshire Dales & Amber Valley
- Home Health Care
- Belper
About this business
Location details
6 Bridge St, Belper, DE56 1AX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother is more than happy with the care and support she receives from Bluebird Care, Derbyshire Dales & Amber Valley. The carers are very obliging and professional at all times. Everyone in the office has been very helpful and if we have had to change appointment times they are always more than willing to do this.
Business response:
Thank you for your review. We are pleased that your mother is happy with our support and that we have managed to be flexible when requested. I know the team really enjoy supporting your mother and we appreciate the input that you as a family provide to us, which always assists in the support running smoothly and we always appreciate visits to the office!
Bluebirds have been visiting my mother daily for several years now. They provide her with company and all the support she needs to be able to continue to live independently in her own home, which is her wish. They are always bright and cheerful and always caring, as well as being totally professional. Most importantly, Mum loves them!
Business response:
Thank you for your wonderful review. All the team find your mother a real pleasure to support and will appreciate your comments.
Some eighteen months ago, I was placed in the position of having to find care for my aunt at very short notice following her sudden discharge from the hospital. I approached Bluebird Care in Belper, and within 24 hours, was offered a level of care that allowed my aunt to return home. Starting with two and three visits a day, and over eighteen months, evolving into 24-hour live-in care with 100% personal care, I was able to achieve her wishes of spending this time with dignity in her own home. Throughout this time, the thorou... read more
Business response:
Thank you for your review. It was a pleasure to support your aunt and a privilege to support her to the end of her life at home.
My grandad has limited mobility and eyesight, so he lives with my parents who are his main carers, I also care for him as well on occasions. I got married in February and we needed to arrange live-in care for him for a few days. I called a few care companies to try and arrange this and one told me that they couldn't arrange care until May! luckily we found the lovely people at Bluebird who really do genuinely care about people and want to help, they went above and beyond to arrange a lovely person to look after my grandad so... read more
Business response:
Thank you for such a wonderful review. It was a pleasure to support your grandad to enable the rest of the family to share and enjoy your special occasion. When you said that the support was for your wedding, we just had to pull all the stops out! We feel that we shared in your celebration which is really rewarding and helps get us through the less good times such as the current COVID situation. Your grandad was a pleasure to support and we never take for granted being entrusted to support more vulnerable people in the commu... read more
Always on time, very good at letting me know if there are changes. All my carers are excellent and brighten my day. A very professional and caring company.
Business response:
Thank you for your review. We are pleased that you are so satisfied with our service. Our role is very rewarding, and the team are always pleased to hear that they are brightening someone's day. People seeking support, always appreciate our customers' experience of our service - thank you.
I planned a carers break and required safe and well checks for my dad as his mobility is deteriorating. I was recommended Bluebird by a couple of local people. From the first enquiry I found the team very professional, caring and friendly. The paperwork was very comprehensive too. The carers that came were very friendly and caring and helped dad with medication prompting etc and made him a hot drink. I am very impressed by Bluebird and would have no hesitation to recommend them to friends and family. If required, I will choo... read more
Business response:
Thank you for your review. It was a pleasure to support your dad. Philip
My mother lived independently in a retirement flat. She was diagnosed with dementia in 2017 and we were very fortunate to secure a domiciliary care package with Bluebird Care (Derbyshire Dales and Amber Valley) soon afterwards. With this increasingly complex and responsive care package, Mum was able to stay safely in her own home until late 2021. This would have been a major achievement at the best of times but is all the more remarkable during the pandemic. I cannot praise Bluebird Care and their expert carers highly enough... read more
Business response:
Thank you for your very positive review. It was a pleasure supporting your mum and all her team miss seeing her. Philip
After months of looking for a PA to work alongside me for mums care. It was a really difficult decision for me to have a care agency in to help support my mother who has Alzheimer's/Dementia. I have to say from my first telephone enquiry, I always found Bluebird Care helpful, informative, friendly and professional. It was clear to me that mums caregivers were carefully chosen and well-matched to her personality, always kind, caring and giving the reassurance often needed with mums condition. The care plan was adhered to as d... read more
Business response:
Thank you for your positive review. It has been a pleasure to support your mum and her team will miss seeing her each week.
I was concerned about my mum as the first lockdown was announced. She was a very sociable lady, but desperately wanted to stay in her own home until the end of her life. She had been used to lots of visits and visitors and I knew she needed help to look after herself too. Bluebird carers offered her care and friendship. She looked forward to their visits every day. My mum was the last surviving sister of six and she told me once that she thought of the carers as her sisters. Mum died at the age of 95 on 1st August, but manag... read more
Business response:
Thank you for your lovely review. We are pleased that we made such a difference to your mother and, with family support, enabled her to remain at home. That is so important to achieve if that is someone's choice. The care assistants all enjoyed supporting your mum, she certainly was fun and they miss her.
Frequently asked questions about Bluebird Care Derbyshire Dales & Amber Valley
How is Bluebird Care Derbyshire Dales & Amber Valley rated?
Bluebird Care Derbyshire Dales & Amber Valley has a 4.9 star rating with 93 reviews.
When is Bluebird Care Derbyshire Dales & Amber Valley open?
Bluebird Care Derbyshire Dales & Amber Valley is closed now. It will open at 8:30 a.m.