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Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We're very pleased with the service Bluebird Care are providing for our parents. Every week their carers turn up with kindness, compassion and a practical approach to help with the ironing, cleaning and general household chores. They are patient, supportive and have built a good relationship with our parents. Their weekly visits are reassuring to us both, as are the check-ins they have with us - all with the intention to help Mum and Dad with the things they now find difficult and increase the overall quality of their life. ... read more
Business response:
Thank you for taking the time to review our service, and thank you for the wonderful feedback. I'm delighted that you would be happy to recommend us. Thank you for choosing Bluebird Care Newport.
The overall experience of blue bird is excellent, the carers that looked after my mother in law were so kind and supportive of her cannot thank them enough. I would receive regular calls from the office keeping my updates on her well being and if they could offer any assistance to help her stay independent in her home .Again i can't thank them enough for the support and advise they give us. I would recommend blue bird to Family and Friends.
Business response:
Thank you for taking the time to leave us this 5* review. The whole team will be delighted with your feedback and it's great to hear that you'd be happy to recommend us. Thank you for choosing Bluebird Care.
My mum has been having help from Bluebird Care 3 times a week since January and I cannot thank them enough for what they have done. Things were difficult in the beginning because Mum wouldn't accept that she needed help. But the staff were so good with her, encouraging her and just chatting if that was all that mum would allow. Mum is now moving into assisted living, so will no longer need Bluebird Care but I would certainly recommend them as a care provider. The staff, particularly 4 members of staff, have been so lovely to... read more
Business response:
Thank you for taking the time to review our service. I am pleased to hear that we have been able to help you & your Mum. We all wish her well for her move. I will pass your comments on to the team. I am delighted to hear that you would be happy to recommend us and thank you for choosing Bluebird Care.
Bluebird have cared for my father for the last 3 months. The carers have been kind, attentive and always treat my Father with dignity. So diligent in their treatment, he has been discharged from the Lymphoedema clinic. Medications have changed considerably during the three months and the transition has been seamless. From my perspective, the communication from the office is professional and efficient. For me, this is essential. Carers notes are available via their on line system. The supervisor is always on hand to provide a... read more
Business response:
Thank you for this wonderful 5* review. We take real pride in the standard of care we deliver and to have affirming feedback like this means a great deal. I will ensure that your comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.
Mam have been more than happy with the support / care and help she has received everyone who visited have been lovely and so friendly - nothing is too much trouble Mam initially bit concerned as never had care other than myself previously and also been a very independent person prior to that - it's been so reassuring that mam now feels so comfortable and looks forward to her visits Really lifts her spirits Carers are very Inspiring too offer tips ideas to help with maintaining routines I'm grateful for the updates of visits ... read more
Business response:
Thank you for taking the time to review our service. I am so pleased to hear that the care & support we provide is making a positive difference. I will pass on your comments to our team, who will be delighted with the 5* review. Thank you for choosing Bluebird Care Newport
I needed care assistance at short notice for twice daily visits.Bluebird Care had been recommended to me by friends who had used the company.Their manager and office staff were extremely helpful on first contact and swiftly arranged an assessment with me at home which was comprehensive regarding my morning and night care routine.I was particularly impressed by their attention to detail and health and safety assessment of my home.I have received first class care from pleasant,punctual and competent care staff and can recommen... read more
Business response:
Thank you for taking the time to review our service. It is wonderful to hear that you can recommend us, and I will be sure to share your feedback with the whole team who will be delighted with your 5* review. Thank you for choosing Bluebird Care Newport.
Bluebird (and the carer who visits me) are excellent. Great care is taken through-out the house and they get into the areas / bits that I as a disabled person struggle to reach. Equally importantly the conversation means they can check on me and ensure I'm not losing it! And the cats seem to like them too!
Business response:
Thank you for your 5* review. We are delighted that you are so pleased with the service we provide. Thank you for choosing Bluebird Care Newport
I highly recommend Bluebird Care Newport. They are an amazing company! My mum has dementia and Bluebird carers attended to my mum twice a day. Carers were always very professional, kind and helpful. Office staff were always very attentive and nothing was ever too much trouble! A well-organised and reliable company. Thank you for everything you did to support Mum and myself!
Business response:
Thank you, Joanna, for taking the time to review our service and for the fantastic five-star rating. The team will be delighted!
Mum was diagnosed with Dementia, and we were assigned a care company to help with her care, we were with that company for 2 years, care was not the best, but it was a help, some of the better carers left the company and the level of care dropped massively. We have currently swapped to Bluebird Carers Newport, this company was also recommended to me by a friend as being excellent, the carers visit Mum 3 times per day. We would be absolutely lost without them! The carers are lovely, kind, caring, attentive and engaging and als... read more
Business response:
Thank you for your five-star review. We take great pride in the standard of care we deliver. I will ensure your feedback and comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 87 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open at 8:30 a.m.