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Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mum has been disabled for 25 years and during the last few years she was able to access the care provided by the Bluebirds, Newport. During this time the number of visits increased gradually but the care was always excellent. From the initial assessment which was so thorough and reassuring, throughout the time the Bluebirds visited my mum, all carers were kind, caring and professional. It was a real relief for me to know that she was so well looked after by them. I have no hesitation in recommending the bluebirds to anyon... read more
Business response:
Thank you for this wonderful 5* review and for your kind comments. It was our pleasure to care for your mum. Thank you for choosing Bluebird Care
My experience with Bluebird crae has been very good. Although I am now a client, the service from all carers has been first class, and I have found them an enormous help.
Business response:
Thank you for taking the time to review our service. We take great pride in the standard of care that we deliver and the whole team will be delighted with your comments about receiving a first class service. Thank you for choosing Bluebird Care.
Genery good but when bath it seems rushed
Business response:
Thank you for taking the time to review our service. I will ensure your feedback is acted upon accordingly.
Bluebird Carers have looked after my mother-in-law for the past six years, and we couldn't be more grateful. From the very beginning, they have gone above and beyond, showing kindness, professionalism, and genuine care every step of the way. The team took the time to truly get to know her, treating her with dignity and respect while supporting her independence. Communication with the family has always been clear and reassuring, giving us real peace of mind. Each carer has brought warmth, compassion, and reliability, making a... read more
Business response:
Thank you for this outstanding review. We take a great deal of pride in the service that we provide and in the standards of care that we deliver. So to have affirming feedback like this means a lot. I will make sure that your comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.
We're very pleased with the service Bluebird Care are providing for our parents. Every week their carers turn up with kindness, compassion and a practical approach to help with the ironing, cleaning and general household chores. They are patient, supportive and have built a good relationship with our parents. Their weekly visits are reassuring to us both, as are the check-ins they have with us - all with the intention to help Mum and Dad with the things they now find difficult and increase the overall quality of their life. ... read more
Business response:
Thank you for taking the time to review our service, and thank you for the wonderful feedback. I'm delighted that you would be happy to recommend us. Thank you for choosing Bluebird Care Newport.
The overall experience of blue bird is excellent, the carers that looked after my mother in law were so kind and supportive of her cannot thank them enough. I would receive regular calls from the office keeping my updates on her well being and if they could offer any assistance to help her stay independent in her home .Again i can't thank them enough for the support and advise they give us. I would recommend blue bird to Family and Friends.
Business response:
Thank you for taking the time to leave us this 5* review. The whole team will be delighted with your feedback and it's great to hear that you'd be happy to recommend us. Thank you for choosing Bluebird Care.
My mum has been having help from Bluebird Care 3 times a week since January and I cannot thank them enough for what they have done. Things were difficult in the beginning because Mum wouldn't accept that she needed help. But the staff were so good with her, encouraging her and just chatting if that was all that mum would allow. Mum is now moving into assisted living, so will no longer need Bluebird Care but I would certainly recommend them as a care provider. The staff, particularly 4 members of staff, have been so lovely to... read more
Business response:
Thank you for taking the time to review our service. I am pleased to hear that we have been able to help you & your Mum. We all wish her well for her move. I will pass your comments on to the team. I am delighted to hear that you would be happy to recommend us and thank you for choosing Bluebird Care.
Bluebird have cared for my father for the last 3 months. The carers have been kind, attentive and always treat my Father with dignity. So diligent in their treatment, he has been discharged from the Lymphoedema clinic. Medications have changed considerably during the three months and the transition has been seamless. From my perspective, the communication from the office is professional and efficient. For me, this is essential. Carers notes are available via their on line system. The supervisor is always on hand to provide a... read more
Business response:
Thank you for this wonderful 5* review. We take real pride in the standard of care we deliver and to have affirming feedback like this means a great deal. I will ensure that your comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.
Mam have been more than happy with the support / care and help she has received everyone who visited have been lovely and so friendly - nothing is too much trouble Mam initially bit concerned as never had care other than myself previously and also been a very independent person prior to that - it's been so reassuring that mam now feels so comfortable and looks forward to her visits Really lifts her spirits Carers are very Inspiring too offer tips ideas to help with maintaining routines I'm grateful for the updates of visits ... read more
Business response:
Thank you for taking the time to review our service. I am so pleased to hear that the care & support we provide is making a positive difference. I will pass on your comments to our team, who will be delighted with the 5* review. Thank you for choosing Bluebird Care Newport
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 92 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open on Monday at 8:30 a.m.