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BMW
- Automotive
- Bel Air, MD
About this business
Location details
716 Belair Rd., Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Kurt was amazing! Very professional and made sure that I..." Kurt was amazing! Very professional and made sure that I did not need anything along with making sure everything with my car was in order
Business response:
Hi Del, Thank you for your review of Kurt. He's an asset to our team. We're glad he could make servicing your BMW a 5-star experience.
"This BMW service department is outstanding! My service..." This BMW service department is outstanding! My service advisor Kurt Roman is very responsive, thorough and personable. Kurt continually manages to ensure my vehicle receives first rate car care. Kurt's service team is all about customer service to ensure quality car repair satisfaction.
Business response:
Thank you for sharing your review! We enjoyed reading your feedback about your service experience with Kurt. Thank you for choosing BMW of Bel Air!
"Courteous, informative and transparent! I went in for An..." Courteous, informative and transparent! I went in for An oil change and found out there was an oil leak. I was sent a video by the technician showing where the oil leak was coming from and what the implications were. I loved the transparency!
Business response:
Thank you for sharing your review! We're glad you were pleased with our high level of service. Thank you for your kind words and for choosing BMW of Bel Air!
"Wow words are not enough to describe the leve of..." Wow words are not enough to describe the leve of satisfaction. I’m very pleased with the service and staff of BMW belair. Kurt customer service is Top Notch, attentive to customer needs, is awesome. That is the main reason why I bring my car to BMW of Belair they take care of the customer, technicians and service consultant go above and beyond to ensure customer satisfaction. You guys Rock Number One in service Kudos to Kurt Roman
Business response:
Hi Fred, We are so happy to read that Kurt made your service experience 5-stars! We truly appreciate your kind review. We're lucky to have you in our BMW of Bel Air family. Thank you for choosing us for your service needs!
"Thank you Nick S. For a wonderful buying experience. From..." Thank you Nick S. For a wonderful buying experience. From the first call to delivery, he was professional patient and knowledgeable! The process was easy and fast! Everyone was friendly and attentive to my needs. And my new ride....wow what a dream?! BMW X6.. I’m in love!! Nick made sure it was immaculate upon delivery! I look forward to continuing doing business with BMW of Belair!
Business response:
Wow! Congratulations on your BMW X6! We are truly excited for you. We're glad Nick made the buying process fun and enjoyable. We hope you love driving it mile after mile. Thank you for choosing BMW of Bel Air!
"This Service Department is exceptional! Kurt the service..." This Service Department is exceptional! Kurt the service advisor is thorough, quick, and personable. He always oversees and ensures that my vehicle receives the top notch service. Brendan Hayes video taped and explained the service performed. Also, the receptionest was pleasant and helpful. Great team!
Business response:
Hi Greg, Thank you so much for reviewing your experience with Kurt. We appreciate your kind feedback. Thank you for choosing BMW of Bel Air for your service needs!
"The service team is very pleasant and helpful arrange for..." The service team is very pleasant and helpful arrange for a loaner for me when my parts were delayed due to the snowstorm. Service team was friendly and helpful.
Business response:
Hello L S. We truly appreciate your kind feedback. Thank you for posting your review and for choosing BMW of Bel Air!
"Awesome service as alway! Jim, Kurt & Steve as well as..." Awesome service as alway! Jim, Kurt & Steve as well as the whole team are always on point! Will continue to do business tie BMW BrelAir. Thank you
Business response:
Thank you for your feedback! We are delighted to read that our entire service team made your experience 5-star. Thank you for choosing BMW of Bel Air!
".............. Great service advisors and great..." .............. Great service advisors and great service reception was also great . Client waiting room was very nice . . . The offer of a loaner car was very helpful
Business response:
Hi Chris, Thank you for sharing your great feedback! We're so glad that we made servicing your BMW an enjoyable experience. Thanks for choosing BMW of Bel Air!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,455 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.