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BMW
- Automotive
- Bel Air, MD
About this business
Location details
716 Belair Rd., Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very nice ,efficient, polite, helpful enjoy doing..." Very nice ,efficient, polite, helpful enjoy doing business with BMW OF Bel Air i have bought 2 cars there now and could not be happier
Business response:
Thank you for sharing your feedback! It was wonderful assisting you again with your purchase. Thank you for your continued trust in BMW of Bel Air!
"Went to have vehicle serviced. Kurt Roman has the best..." Went to have vehicle serviced. Kurt Roman has the best customer service. He is always friendly and very knowledgeable. He is clear and concise about what services are needed for the vehicle.
Business response:
Thank you so much for taking the time to review your service experience. We're delighted to read that Kurt made the service process easy!
"Great experience with BMW of Bel Air. Very thorough and..." Great experience with BMW of Bel Air. Very thorough and personalized service handled by their staff in a way that makes me feel like a valued customer ... they exceeded expectations. The Service Manager (Jim) is excellent at what he does.
Business response:
Hi! Thank you so much for taking a moment to review your service experience. We are so happy that we could exceed your expectations. Thanks for choosing BMW of Bel Air!
"Jason at this dealership was amazing I came all the way..." Jason at this dealership was amazing I came all the way from New York and he really helped in smoothing the whole process over and getting me exactly what I wanted someone you should definitely see when buying a car, Jason was great!!!
Business response:
Thank you so much for taking the trip down to Maryland for your new BMW! We are so happy to read you had such a fantastic experience. Thank you so much for choosing BMW of Bel Air! Enjoy your new car!
"Very helpful and set expectations. Explained the Details..." Very helpful and set expectations. Explained the Details of services completed. Made good recommendations. Excellent Kurt was professional and courteous. Asdklnabd. Andldjf fl alsjdoald. Dn
Business response:
Hello! Thanks so much for your positive feedback! We're glad you had a great service experience at BMW of Bel Air! Thanks for letting us be your #1 service center!
"Great service as usual at BMW Bel Air. I really like the..." Great service as usual at BMW Bel Air. I really like the short inspection video that the technician (Ian) films as he walks around the underside of the car and explains what looks fine and what may need work.
Business response:
Thank you so much for sharing your positive feedback. It was a pleasure servicing your BMW. We truly appreciate your kind words!
"Excellent service department!" James Gugliate and the rest of the team is always accommodating, friendly, fast, and thorough handling diagnostics and repairs. The service staff all currently wear face masks.
Business response:
Hi Greg! Thank you so much for your kind words! We are so glad Jim offered you a first class experience. Thank you for choosing BMW of Bel Air for your service needs.
"Great service department. They may convince me to buy..." Great service department. They may convince me to buy another BMW. I bought my car at another dealership but the Bel Air service department has been great.
Business response:
Thank you for such a raving review of our service department. It's our #1 priority to ensure you receive nothing but honesty, courtesy and respect at our dealership. We're glad you felt as if we did our job! Thank you again for trusting BMW of Bel Air with your automotive needs!
"Great service from Jim.. Helped to keep costs low as..." Great service from Jim.. Helped to keep costs low as possible.. Diagnosed all problems with my car and used exceptional professionalism to keep me under my budget to fix my car during a virus pandemic when I come is questionable!.. Thanks Jim
Business response:
We truly appreciate your fantastic feedback. We're glad that Jim could work with you to assist with your service needs. We know you have a lot of choices when it comes to servicing your BMW and we're glad you chose us. Thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,455 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.