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716 Belair Rd., Bel Air, MD, 21014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
"Terrific service, atmosphere" I have had nothing but positive experiences with the BMW of Bel Air. Service and sales staff are all professional, knowledgeable and pleasant to work with. This is my first BMW, what took me so long?
Business response:
Thank you for taking the time to leave us a positive review and rating! It is great to know that your experience with us went well and that our service and sales staff were great during your visit. It is also wonderful to know that our staff was professional, knowledgeable, and great to work with. Enjoy your first BMW and we hope to see you again soon!
"Overall rating" An honest dealership. The staff are friendly and professional. From the moment one enters the dealership one is treated with respect and made to feel like one of the family. The selection of the inventory is wonderful. The service is excellent. The sales people and the management are professional and respectful. I can’t say enough good about the dealership and the way it is managed. I’ve bought my car and my wife’s car from BMW Bel Air. I won’t drive any other make or go to another dealership because of the ... read more
Business response:
Thank you for the positive feedback, Ed! We are delighted to know that your experience with us went well and that you believe our dealership to be honest. It is great to know that our staff was friendly and professional especially Chris. We are glad that you enjoyed our inventory and that the sales staff and management was respectful and provided you with excellent customer service. We appreciate you being a loyal customer and we are happy to have you and your wife a part of the BMW of Bel Air family! Have a good day!
"Amazing Experience from Inquiry to Purchase" I have been wanting to buy a BMW for the past year and started working with the BMW of Bel Air. They were always extremely friendly and provided information on the different vehicles and answered all my questions. When the time came to finally purchase, I was working with Jason Ruzek and he was amazing. He was extremely responsive and answered all my questions, including taking some pics for me on the measurements of the car. His customer service was wonderful and I would highly ... read more
Business response:
Thank you so much for your review! We are so happy to hear that Jason provided you with professional customer service and was able to answer all of your questions. We hope you are enjoying your new BMW!
We truly had a great experience purchasing our 2nd car from BMW of Bel Air. We purchased a used vehicle on a Saturday afternoon. Fran Meyers was our sales guy. He was super helpful and knowledgeable. Rachael H was amazing. Both helped keep our 4 crazy kids busy while we filled out all the paperwork and worked the deal! We couldn't have proceeded with the deal without them. Last but not least, they turned our tags around extremely fast esp with titling in PA.
Business response:
We value your opinion, and it's great to know that you think so highly of Fran and Rachael. They were happy to ensure that you were helped in an informative and efficient manner. It's great to know that you had a great experience. We appreciate your feedback and hope to serve you again for your future vehicle needs.
"Great dealership" We truly had a great experience purchasing our 2nd car from BMW of Bel Air. We purchased a used vehicle on a Saturday afternoon. Fran Meyers was our sales guy. He was super helpful and knowledgeable. Rachael H was amazing. Both helped keep our 4 crazy kids busy while we filled out all the paperwork and worked the deal! We couldn't have proceeded with the deal without them. Last but not least, they turned our tags around extremely fast esp with titling in PA.
Business response:
We value your opinion, and it's great to know that you think so highly of Fran and Rachael. They were happy to ensure that you were helped in an informative and efficient manner. It's great to know that you had a great experience. We appreciate your feedback and hope to serve you again for your future vehicle needs.
I just recently purchased 2 vehicles from Jason Ruzek and BMW of Bel Air over the last 60 days. It been a great experience of relationship, professionalism, and communication. I would highly recommend BMW of Bel Air. Chris
Business response:
Congratulations on your 2nd brand new ride. We are thrilled Jason assisted you through both purchases. We greatly appreciate your positive feedback and would love to see you again in the future.
I highly recommend their service and sales rep, Fran Meyers. He has helped us to achieve obtaining the sale of our car. He was patient with our questions. I am grateful for his professionalism and being so kind.
Business response:
Thank you for sharing your five-star review! We appreciate your positive feedback about Fran, and will make sure to let him know his assistance was recognized. Please do not hesitate to contact us for any further needs!
We recently purchased our second vehicle at BMW of Bel Air. Having the opportunity to work with Jason again made the process that much easier. He was so knowledgeable, accommodating and professional. From start to finish, Jason helped make things stress free. It was a pleasure doing business at this location and we wouldn't hesitate to recommend Jason and the entire staff when purchasing a vehicle. All around top notch dealership!
Business response:
We appreciate the recommendation! It's great to learn that you had a stress-free experience working with Jason and that you were impressed by his knowledge and professionalism. Please reach out to us if you need anything else. We look forward to serving you again in the future.
Jason our salesman and the entire staff was very friendly and professional throughout the entire process. Any and all questions I had were answered very thouroughly and left me feeling very good about my decision to purchase a car from BMW of Bel Air. I just love my 2012 BMW 535xi and will definitely be a return customer.
BMW has a 4.6 star rating with 1,455 reviews.
BMW is open now. It will close at 8:00 p.m.