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BMW
- Automotive
- Bel Air, MD
About this business
Location details
716 Belair Rd., Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent customer service was very thorough with everything" Steve did an exceptional job walking me through everything that need to be taken care of excellent customer service will definitely be a return customer thank you again for all your help
Business response:
Thank you so much for the kind feedback! We're glad that Steve could offer you such exceptional service. Thanks for choosing BMW of Bel Air!
"Tire change " The dealer fit me into his busy schedule for an emergency repair. I had to be towed to the dealer with no prior notice after tire went flat.
Business response:
Thank you for sharing your feedback. We appreciate your kind words and were happy to assist you with your service needs.
"Service representative was very knowledgeable and helpful." Representative kept me informed on all details of service along with my options. Was very pleasant and made sure that I was satisfied with service.
Business response:
Hi Jim, Thank you so much for sharing your feedback! We're glad you had such a fantastic experience in our service department.
"Great Service, even after expired warranty" Getting surprised by needed repairs after warranty has expired is usually $ painful, However, BMW of Bel Air does a greàt job of explaining the needed repair and performs the repair with quality at a fair price. They stand behind their work. I highly recommend them. 2012 BMW 528xi with 118,000 miles
Business response:
Thank you for sharing your feedback! We're so happy to be able to make servicing your BMW an enjoyable experience. Thank you for your kind words!
"Great experience!" I had the best experience from start to finish! The sales associate and manager worked great together and did everything they promised. Would highly recommend this dealership!
Business response:
Hi Chris, thanks so much for the great review and recommendation, we do appreciate it!
"BMW Belair Service Department (Steven Harold)" My experience with BMW and Steven Harold and the Service Department made me feel like they I got great service and and a great deal but not necessarily at the lowest price but professionally done and with certified BMW mechanics. Steven was very approachable, helpful, and low key meaning not pressured to do anything. Thank You for the service
Business response:
Thank you so much for the great feedback, we do appreciate it very much!
"Great team effort" Team was helpful and very accommodating disclosed all issues gave pricing and warn follow up . Upon returning again warm and friendly welcome and quick and speedy closure
Business response:
Hello Simon, thanks so much for the feedback and 5-star review, we do appreciate it!
"Belair MD BMW dealership review" Very curteous and professional team. I would definitely go back. Kurt was great, he let me know how everything was going and was good about how long the repair would take.
Business response:
Thank you so much for the feedback and review, we do appreciate it!
"Service and Sales" BMW Bel Air does a great job with servicing on my X1. Justin has been a great salesman and I have recommended him and the dealership to family and friends!!
Business response:
Thank you so much for the 5-star review and recommendation, we do appreciate it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,455 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.