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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very good. " Your service dept offers a quality service. I only feel the initial entering and acknowledgment of the customer upon arrival can be much better. Worked with Morgan in sales. Very kind.
Business response:
Thank you for taking the time to leave a review, Jim. We appreciate the feedback!
"Excellent service as usual" Service department is the best. From the person who greets you until you are driving out the door, every one is friendly, polite and doing everything they can to help you. Anna is fantastic. She always knows just what is needed, she always makes scheduling an appointment a breeze and completely explains everything. She is a pleasure to work with!!
Business response:
We're very happy to hear that your experience was pleasant. Thank you for the review!
"OUTSTANDING CUSTOMER SERVICE AND QUALITY" BMW of Ramsey reinvents the definition of quality customer service for dealerships across the country. Upon entering the dealership, your breath is taken by a regal atmosphere emblazoned with iconic BMW aesthetics and paraphernalia. You wonder if you've stepped into a museum dedicated to the legacy of BMW Motorsport, and then you become certain you are where you need to be when friendly faces greet you at the door. My father and I drove 7 hours in search of a used BMW deal; our eyes... read more
Business response:
Thank you for taking the time to leave such a kind review, Dave. We are very glad to hear that Pedro was able to make your trip worthwhile and we wish you and your father many happy miles!
"Personalized Service" Whenever I bring my car for service to Prestige BMW it is always a pleasant experience. They honor the time scheduled to bring car in. If I have requested a loaner, it is waiting. Mechanics are excellent. Anna, Service Advisor, is patient and knowledgeable.
Business response:
Thank you very much for the kind review, we appreciate the feedback! We're glad you enjoy your visits with us and we look forward to working with you again in the future.
"Car shopping the way it should be." The shopping experience was wonderful. One of the most memorable test drives ever. From the first to the deliver of the vehicle was just a pleasure.
Business response:
Thank you for the review, we appreciate the feedback! Enjoy your new car!
Great fast service and they fixed everything perfect!! The new BMW team is great to work with. Everyone was very friendly. The service team corrected all the problems.
Business response:
Thank you for the kind review, we appreciate the feedback!
The shopping experience was wonderful. One of the most memorable test drives ever. From the first to the deliver of the vehicle was just a pleasure.
Business response:
Thank you for the review, we appreciate the feedback! Enjoy your new car!
I had a wonderful experience and felt that Tim & Jim teamed up to ensure my purchase of a certified pre-owned 320i went smoothly and met my needs.
Cameron top notch with customer service. Quite instructive and helpful, goes the extra yard. Loaner available and car ready as promised. Couldn't ask for more.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.