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985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sales and sales manger great buying experience. I had leak in my tire after two weeks of owning Car, they were so nice they not only fixed it put replaced with new tire. I have leased many cars In past and I don't think any dealership would have replaced tire at no charge.
Terrific buying experience from the initial sales contact through they financial process to delivery. Everyone I dealt with was very knowledgeable and professional. especially Richard Ortiz and Mark Ellwanger, both exceptional.
While everyone we dealt with at Prestige BMW was friendly, courteous, and efficient, Lori Asserson is the real reason we ended up leasing our vehicle from Prestige. Without pressuring us, Lori was attentive and responsive, finding the exact car I was looking for. I intend to be a repeat customer of hers and would highly recommend her to anyone in the market for a BMW. Thanks Lori!
would come back after this interaction. i was reluctant to return for a purchase and was considering another dealer audi or mercedes... Joe in sales was also wonderful and willing to please. They both were striving for excellence and customer satisfaction
Michael Lebron was friendly and professional. He was very knowledgeable, passionate, and up-front about the different BMW models. He steered me to a model that was within my price range and included all the bells and whistles I asked for. I would highly recommend Michael if you choose to go to Prestige BMW.
Business response:
Hello Mason08! Thank you for your kind words. We're happy you had such an enjoyable experience with us and Michael. Enjoy your new vehicle! Kindest regards, Prestige BMW
I do believe this is the ninth BMW that I have purchased from Prestige, and as always, the transaction was completed with the consummate professionalism and dedication to consumer service that I have grown to expect from Prestige. Alex from the beginning on the sale side and Mark smoothing the way on both insurance and the paperwork, are both role models for BMW in how to make a customer happy. And, as I am the perfect example, a happy customer makes for a repeat customer. Well done, Alex and Mark.
Business response:
Hi Janet! Thank you for your kind review. We are glad to hear you had such an enjoyable experience with Prestige BMW and Alex and Mark. Congratulations on your new car! Kindest Regards, Prestige BMW
Lori was very friendly and efficient and communicated with me everyday. She really genuine cared what I wanted. I would highky recommend her to my friends and family. It was a pleasure working with her.
Business response:
Hello masten7! Thank you for your kind review. We are glad to hear you had such a positive experience with Prestige BMW! Kindest Regards, Prestige BMW
I purchased Z4, and recognized a few issues. I related the findings to General Sales Manager Fernando. He immediately took initiatives to resolve the issues at his personal level, then Service Manager Jeff Cicero worked diligently to resolve every concern. They were very informative throughout the process and kept their customer's in-loop. Furthermore they continue to provide and to strive the excellence for their customers. I strongly recommend with 11 out of 10 for Prestige Dealership. There is a reason for why their busin... read more
Business response:
Hi rokks508! Thank you for your kind review. We are glad to hear you had such an enjoyable experience with us, Fernando, and Jeff. Congratulations on your new car! Kindest Regards, Prestige BMW
The people that work here are very helpful. They made me feel like I got the best deal possible and I will defiantly go back !
Business response:
Hello Saviano11! Thank you for your kind review. We are glad to hear you had an enjoyable experience with Prestige BMW. We look forward to seeing you again! Kindest Regards, Prestige BMW
BMW has a 4.7 star rating with 5,083 reviews.
BMW is closed now. It will open at 9:00 a.m.