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BMW
- Automotive
- Ann Arbor, MI
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
501 Auto Mall Dr, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was extremely friendly and very knowledgeable. I will definitely buy my next BMW from BMW of Ann Arbor (and Chad). All in all it was the best car buying experience I have every had.
Chad was great!! He helped me get the car that I have wanted for 3 years at a price I could live with. Thanks Much
Dustin provided excellent customer service when I purchased my certified BMW. He did not pressure me and made the entire process very easy and seamless.
Dustin was helpful, a great communicator, and a pleasure to work with. I ultimately decided on a completely different type of car (luxury vs. sporty) and did not purchase from this dealership. However, I was utterly impressed with Dustin and the dealership and would recommend their consultative selling approach to anyone looking for a sporty import. Good people.
I used BMW of Ann Arbor for nearly 7 years, both for regular maintenance and repairs. The price, service and courtesy was second to none, in my opinion. The skill of the mechanics is a bit variable (some are excellent and some are just okay), but everyone in the service department aims to please. Compared to dealers I've used in Calfornia, New Jersey, Massachusetts, Ohio, Illinois, these are are the best.
Will.change if the experience changes. I wrote a massive review in Google. Will update all reviews immediately after the nonsense is corrected. But so far. This place is red flag city.
"If you are ok with NO CUSTOMER SERVICE and a liar. I had..." If you are ok with NO CUSTOMER SERVICE and a liar. I had to hunt down the GM to get my car after 3 weeks. Found out my car was finished 6 days earlier. Not one call!!!! My car was disgusting dirty and smelled of oil when I got it back. BMW you expect better this was my 2 nd bad experience with them.
"I had the worst experience with this dealership. waited 5..." I had the worst experience with this dealership. waited 5 minutes before someone came. the service advisor (I didn't ask his name, but he later gave me his manager's card Mark Wade) asked $160 for oil change while there was an online special for $100. when I took out the print out, he accused me for playing him for not bringing this out in the first place. The advisor asked $300 for the brake fluid, $300 for the coolant, $160 for check up. I later did brake fluid... read more
"Not happy at all with the service of this dealership,..." Not happy at all with the service of this dealership, started out with Lila she has the worst customer service, no follow up. I had to request another sales person. Too bad the car I wanted wasn't at a local dealership closer to my home (Clinton Township) or I would have canceled the deal. Once I went to pick up the car, as I was told it was supposed to be detailed and cleaned it was not, I had to request that they. dry the car off it had water spots all over it, cle... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,910 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.