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BMW
- Automotive
- Charlotte, NC
About this business
Location details
10720 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedAs always professional and courteous service from Eric and team. Timely in all aspects.
Business response:
Oscar, Thank you for your kind recommendation of your Service Advisor, Eric Oram. Eric is extremely considerate of the needs of his customers and does everything within his power to make your Service visit efficient and pleasant. We really appreciate your positive feedback, Oscar, and thank you for your loyalty to Hendrick BMW Northlake.
RecommendedExceptional service from the Hendricks team. Thanks Eric and Brad.
RecommendedExceptional service by everyone from the concierge to the mechanic and of course the advisor.
Business response:
Francisco, Many thanks for your 5 star recommendation of Hendrick BMW Northlake. We always strive to provide top notch and efficient service at every touchpoint, so we appreciate your feedback. Thank you, Francisco, and have a wonderful day.
RecommendedService is absolutely perfect. Love this dealer. Certainly will buy my next car there. !!
Business response:
Barbara, Thank you so much for taking the time to provide us with a positive review! We appreciate your feedback and strive to make every visit with us a wonderful experience. We look forward to seeing you again soon!
RecommendedGreat service! Blair was very professional and made our service appointment easy and efficient.
Business response:
Sharon, Many thanks for your 5 star recommendation of Hendrick BMW Northlake and our Service Department. We really appreciate you taking the time to share your positive feedback, Sharon, and look forward to working with you again soon!
RecommendedVery professional, friendly and trustworthy.
Business response:
Les, Thank you so much for giving the team at Hendrick BMW Northlake your top recommendation. We really appreciate it and look forward to working with you again soon!
RecommendedI just had my car in for service and a detail. Brad Beard is amazing to work with as are all the other service support people who are all very professional and helpful. I could not be more pleased. Brad keeps you informed every step of the way. Thank you!
Business response:
Jane, We sincerely appreciate your positive feedback regarding our Service department! Our goal is premium service across the board, so your personal endorsement lets us know we're headed in the right direction. Thank you so much for your business and your recommendation, Jane, and thanks for being part of the Hendrick BMW Northlake family!
RecommendedI always have a wonderful experience with your rep Eric has great customer focus and keeps the customer first. Awesome job Eric
Business response:
Adam, We're so glad you enjoy working with Service Advisor, Eric Oram. Thank you for your loyalty to both Eric and to Hendrick BMW Northlake. We appreciate the personal recommendation, Adam, and thank you for your business.
RecommendedStaff is very professional, courteous and keep the customer informed about auto status.
Business response:
Brenda, Thank you so much for your wonderful recommendation of the team at Hendrick BMW Northlake! We strive to provide premium service across the board and we're so glad to hear that your experience reflected our efforts. We really appreciate your feedback and positivity, Brenda, and look forward to having you here as our guest again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,178 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.